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B+
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Fifth Third Bank Customer Review

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VW2012's Profile Image

1 out of 5 marks

Reviewed by VW2012

May 19th 2012

Started ok, now: Horrible

5/3 was my second-ever bank account, opened at age 18. Added one of their credit cards about 5 years ago. A few months ago, they detected some fraudulent activity on that card, which was great, or so I thought. It became a major, and ongoing problem, because that new card does not show up on my online portal, and they have never sent me a statement or bill for it, so the only way I can pay it is late after receiving a call from collection. You'd think that if they can define fraudulent activity, they could notice "hey, he's never had a late payment until we issued this new card, and oh, maybe we could send him a bill for this new card."

On a completely different note from the above clusterfuck, I personally find it annoying as all hell when you go in and they try to sell you 6 times over on shit you don't want or need. That is fucking annoying. Just let me bank. Yeah, 5/3 you lost my deposit accounts because your online portal sucked compared to the competitors, and still does. You'll lose my credit account as soon as it's paid off...if I can ever find out what that is!

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Other Fifth Third Bank Reviews

mmp's Profile Image

Reviewed by mmp

Oct 15th 2014

1 out of 5 marks

Dead End Service.

Too bad the national recording answers and not a 'live' person when you dial the local branch. Both gaylord branches were not able to help me with a check that was deposited. It was such a bother. Oh those darn customers!

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WalMan's Profile Image

Reviewed by WalMan

May 7th 2014

1 out of 5 marks

Fifth Third Bank Is A Joke -- Bad Business

Stay away from fifth bank. Their customer service is a joke and there's never a bank manager available to speak with. They'll also put your check on hold for 12 freaking days for the dumbest reasons. The $37 overdraft fee is a joke. You've been warned -- don't bank with Fifth Third Bank.

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