MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
5/3 was my second-ever bank account, opened at age 18. Added one of their credit cards about 5 years ago. A few months ago, they detected some fraudulent activity on that card, which was great, or so I thought. It became a major, and ongoing problem, because that new card does not show up on my online portal, and they have never sent me a statement or bill for it, so the only way I can pay it is late after receiving a call from collection. You'd think that if they can define fraudulent activity, they could notice "hey, he's never had a late payment until we issued this new card, and oh, maybe we could send him a bill for this new card."
On a completely different note from the above clusterfuck, I personally find it annoying as all hell when you go in and they try to sell you 6 times over on shit you don't want or need. That is fucking annoying. Just let me bank. Yeah, 5/3 you lost my deposit accounts because your online portal sucked compared to the competitors, and still does. You'll lose my credit account as soon as it's paid off...if I can ever find out what that is!
A friend of mine told me about a bank rep named Brooke Eidson and about how she could help me with me financial situation. Asked to speak with her, gave them my name, waited about 6 minutes on the phone and the lady who took the phone call picked up again and tells me that she is no longer with the bank. Either you know who you work with or you don't in this situation.
Like other reviews I had read it started out with a great deal on a car loan. But quickly found out that that 53 gets fee happy. They are the first bank that was pushy trying get me to refinance or open account. I finally open checking account because they won't give you the option to use an outside bank to pay by phone on loan and on their credit card as well
I ran into medical issues and got 3 or more calls a day when I got behided. Now thing that makes the most evil bank is that I a made agreement from loan dept in Cincy Ohio that I could make my payment by outside bank that I had account for over 10 years. 53 hit me w/ $260 in overdraf fees and turned my checking over to collections while at the same time taking payments from my other checking account. What F-ing JERKS. I'm paying off my car this month and I will never ever want to give 53 a penny ever again