Overall Rating

MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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1,395
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Fifth Third Bank Customer Review

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VW2012's Profile Image

1 out of 5 marks

Reviewed by VW2012

May 19th 2012

Started ok, now: Horrible

5/3 was my second-ever bank account, opened at age 18. Added one of their credit cards about 5 years ago. A few months ago, they detected some fraudulent activity on that card, which was great, or so I thought. It became a major, and ongoing problem, because that new card does not show up on my online portal, and they have never sent me a statement or bill for it, so the only way I can pay it is late after receiving a call from collection. You'd think that if they can define fraudulent activity, they could notice "hey, he's never had a late payment until we issued this new card, and oh, maybe we could send him a bill for this new card."

On a completely different note from the above clusterfuck, I personally find it annoying as all hell when you go in and they try to sell you 6 times over on shit you don't want or need. That is fucking annoying. Just let me bank. Yeah, 5/3 you lost my deposit accounts because your online portal sucked compared to the competitors, and still does. You'll lose my credit account as soon as it's paid off...if I can ever find out what that is!

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Other Fifth Third Bank Reviews

blufox47's Profile Image

Reviewed by blufox47

Feb 17th 2015

5 out of 5 marks

Service

I have been with fifth third bank for a number of years and have had nothing but good service friendly service there a bank to get some things done i always enjoy doing business at the third bank regardless of what branch you go to the service is always the same impeccable.

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Frannie's Profile Image

Reviewed by Frannie

Feb 17th 2015

1 out of 5 marks

Stop, Do Not Use This Bank

Tons of hidden fees and the rudest people i have ever delt with.

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