I currently have a car loan with Fifth Third Bank. I have a 6 year loan and I only have 1 year and 4 months left to pay on it. I've always made my payments on time or within the grace period. I recently have been diagnosed with something that caused me to miss 4 weeks so far of work with no pay and I'm on short-term disability. It takes a while to receive a payment from short-term disability, depending on how quickly your doctor signs the papers. During holidays I wasn't able to get an appt. with the doctor any sooner than today.
Most banks have pass a payment they offer to customers who have been with them quite some time for those who are going through difficult times. I called Fifth Third Bank in hopes they would allow me to skip one payment this time since I have been a great customer and with my situation. I was told that since I have no income now, even though I am still employed and will get short-term disability payment in few weeks, and I'm receiving taxes soon, that they will not accept this until I receive payment, then they can work out something with me.
If I received payment then I wouldn't be calling them and I'd pay my bill, now wouldn't I? This makes no sense whatsoever. I'm upset on how they treat their customers and don't give them any perks or sympathy for them being a good customer. I will NEVER do business with them again!! PLEASE BE WARNED.
I am spreading the word about them on all sites and want everyone else to know how they don't care about customers, just money.
This is the worst bank ever do not keep your money with them. They say they offer free checking account they lie and charge you and will take your last dollar. My paychecks that have always cleared withing 24 hours are now taking four days. I work in property management here in Toledo with one of the biggest companies around and we will no longer be allowing transactions with this waste of a bank. Also just because of the issues we will intentionally be marketing for the competition, and I will be telling EVERY single person I encounter with a bank account the problems that come with this sorry excuse for a company. It is absolutely amazing how policies can be changed with no notification, and then you are unable to pay bills because they hold your money almost a week. BEWARE PEOPLE PLEASE READ ALL REVEIWS BEFORE YOU GIVE ANYONE A CENT OF YOUR HARD EARNED MONEY, ESPECIALLY THE VULTURES OF FIFTH THEIVES!!!!!
I applied for a mortgage with 5/3rd. The worst experience of my life. I had been a customer of Old Kent before it became 5/3rd. They were an excellent local bank to work with. However, after the take over, my attitude changed immediately. The entire loan process was long, expensive and poorly handled from start to finish. They lost paperwork that was sent to them several times. I talked to managers, supervisors and all were incompetent. I finally gave up after 9 months and closed all my account with this awful bank. I would not recommend them to anyone.