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Fifth Third Bank Customer Review

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KendraKelso's Profile Image

2 out of 5 marks

Reviewed by KendraKelso

Jan 10th 2013

Very Dissatisfied and Disappointed

I currently have a car loan with Fifth Third Bank. I have a 6 year loan and I only have 1 year and 4 months left to pay on it. I've always made my payments on time or within the grace period. I recently have been diagnosed with something that caused me to miss 4 weeks so far of work with no pay and I'm on short-term disability. It takes a while to receive a payment from short-term disability, depending on how quickly your doctor signs the papers. During holidays I wasn't able to get an appt. with the doctor any sooner than today.

Most banks have pass a payment they offer to customers who have been with them quite some time for those who are going through difficult times. I called Fifth Third Bank in hopes they would allow me to skip one payment this time since I have been a great customer and with my situation. I was told that since I have no income now, even though I am still employed and will get short-term disability payment in few weeks, and I'm receiving taxes soon, that they will not accept this until I receive payment, then they can work out something with me.

If I received payment then I wouldn't be calling them and I'd pay my bill, now wouldn't I? This makes no sense whatsoever. I'm upset on how they treat their customers and don't give them any perks or sympathy for them being a good customer. I will NEVER do business with them again!! PLEASE BE WARNED.

I am spreading the word about them on all sites and want everyone else to know how they don't care about customers, just money.

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Other Fifth Third Bank Reviews

mmp's Profile Image

Reviewed by mmp

Oct 15th 2014

1 out of 5 marks

Dead End Service.

Too bad the national recording answers and not a 'live' person when you dial the local branch. Both gaylord branches were not able to help me with a check that was deposited. It was such a bother. Oh those darn customers!

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WalMan's Profile Image

Reviewed by WalMan

May 7th 2014

1 out of 5 marks

Fifth Third Bank Is A Joke -- Bad Business

Stay away from fifth bank. Their customer service is a joke and there's never a bank manager available to speak with. They'll also put your check on hold for 12 freaking days for the dumbest reasons. The $37 overdraft fee is a joke. You've been warned -- don't bank with Fifth Third Bank.

Is this review helpful? ▲ Yes 2 ▼ No 0

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