Compare

Bank Report Card

Estimated Rating

About First Citizens Bank and Trust Company

With roots dating back to 1913, First Citizens serves customers in South Carolina and Georgia through an extensive network of branches and ATMs. In addition to offering a wide range of banking services for individuals and businesses, First Citizens offers brokerage and investment services through First Citizens Securities Corporation. First Citizens can offer the products and services of a large institution while maintaining a focus on competent, personal, and urgent attention to customers' needs. Headquart

Visit website

Customer Service Number

1-888-612-4444

Average Customer Reviews

3 out of 5 marks for 4 reviews

Fair

Bank Financial Health

Texas Ratio

Fair

Bank Fees

According to National Average

No Data

Interest Rates

According to National Average

No Data

Number of Locations

According to National Average

Fair

Mobile Bank Services

Mobile access (iPhone, Android or Website)

No Data

First Citizens Bank and Trust Company Reviews

4

Average customer rating

3 out of 5 marks

See all 4 customer reviews »

Most Helpful Customer Reviews

Lyal's Profile Image

5 out of 5 marks

One of the strongest banks in the south.

I have checking, mortgage, savings, investment, and credit card with First Citizens. This is one of the few banks that knows you by name. Love the people and service.

Is this review helpful? ▲ Yes 1 ▼ No 0

Ssss's Profile Image

4 out of 5 marks

Great bank!

I'be been with this bank for years and love it. The staff are very welcoming and personable and know you by name. We have overdraft protection, which is at a reasonable fee and very helpful and they have VERY low interest for that. I would recommend this bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Kim N's Profile Image

Kim N reviewed First Citizens Bank and Trust Company

Nov 4th 2010 - updated: Nov 6th 2010

1 out of 5 marks

getting worse each time

They do not stand behind their own motto "We're On It!"

Due to their growing rate throught the acquisiton, they are less and less about customer service and comes from the top. Since it is privately owned bank, they can get away from lots of regulations, I think.

Is this review helpful? ▲ Yes 3 ▼ No 0

Compare First Citizens Bank and Trust Company to other banks

United Community Bank

United Community Banks, Inc. is the third-largest traditional bank holding company in Georgia. Headquartered in Blair...

Mutual of Omaha Bank

Mutual of Omaha Bank operates 44 locations in Nebraska, Colorado, Arizona, Nevada, California, Texas and Iowa with as...

Bank of North Georgia

Bank of North Georgia, Member FDIC and headquartered in Alpharetta, Georgia, provides business and retail products to...

This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

Disclaimer: This information is believed to be reliable, but the information is not guaranteed. In addition, events since the information was collected may have altered an institution's financial ranking. Learn more

See something that's incorrect? Please notify us. We appreciate your help in our goal to provide MyBankTracker.com users the best experience. Contact Us