Bank Report Card
Estimated Rating
About First Citizens Bank and Trust Company
With roots dating back to 1913, First Citizens serves customers in South Carolina and Georgia through an extensive network of branches and ATMs. In addition to offering a wide range of banking services for individuals and businesses, First Citizens offers brokerage and investment services through First Citizens Securities Corporation. First Citizens can offer the products and services of a large institution while maintaining a focus on competent, personal, and urgent attention to customers' needs. Headquart
Customer Service Number
1-888-612-4444
Average Customer Reviews3 out of 5 marks for 4 reviews |
Fair |
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Bank Financial HealthTexas Ratio |
Fair |
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Bank FeesAccording to National Average |
No Data |
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Interest RatesAccording to National Average |
No Data |
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Number of LocationsAccording to National Average |
Fair |
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Mobile Bank ServicesMobile access (iPhone, Android or Website) |
No Data |
First Citizens Bank and Trust Company Reviews
4
Average customer rating
3 out of 5 marks
Most Helpful Customer Reviews
Lyal reviewed First Citizens Bank and Trust Company
Jan 10th 2013
5 out of 5 marks
“One of the strongest banks in the south.”
I have checking, mortgage, savings, investment, and credit card with First Citizens. This is one of the few banks that knows you by name. Love the people and service.
Ssss reviewed First Citizens Bank and Trust Company
Jun 8th 2011
4 out of 5 marks
“Great bank! ”
I'be been with this bank for years and love it. The staff are very welcoming and personable and know you by name. We have overdraft protection, which is at a reasonable fee and very helpful and they have VERY low interest for that. I would recommend this bank.
Kim N reviewed First Citizens Bank and Trust Company
Nov 4th 2010 - updated: Nov 6th 2010
1 out of 5 marks
“getting worse each time”
They do not stand behind their own motto "We're On It!"
Due to their growing rate throught the acquisiton, they are less and less about customer service and comes from the top. Since it is privately owned bank, they can get away from lots of regulations, I think.
See all 4 customer reviews »
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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.
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