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First Citizens Bank and Trust Company Customer Review

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Lyal's Profile Image

5 out of 5 marks

Reviewed by Lyal

Jan 10th 2013

One of the strongest banks in the south.

I have checking, mortgage, savings, investment, and credit card with First Citizens. This is one of the few banks that knows you by name. Love the people and service.

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Other First Citizens Bank and Trust Company Reviews

stephquit's Profile Image

Reviewed by stephquit

Apr 16th 2014

5 out of 5 marks

All in all, I love them.

My overall experience with First Citizens has been amazing. I have checking, savings, & a loan through them & rarely have any issues. The people on the other side of the customer service phone line are always nice and helpful.There have been a couple of individuals that were rude or unhelpful here and there, but they usually don't last long with the bank, or so I've noticed. I hope they keep it up because I tell everyone how much I actually like my bank.

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Ssss's Profile Image

Reviewed by Ssss

Jun 8th 2011

4 out of 5 marks

Great bank!

I'be been with this bank for years and love it. The staff are very welcoming and personable and know you by name. We have overdraft protection, which is at a reasonable fee and very helpful and they have VERY low interest for that. I would recommend this bank.

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