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First Citizens Bank Customer Review

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ahnortcaro's Profile Image

1 out of 5 marks

Reviewed by ahnortcaro

Jun 24th 2011

They are the worst bank I've ever had any experience with.

Completely inexperienced tellers gossiping about your personal life and checking your bank account just to nose into your life!!! And this bank has insufficient funds so any transfer in your bank may actually cause their confusion because they are using your money for whatever risky investment they have and this bank was robbed before (feel free to Google it). You just don't feel you have any safety with them. You don't know if this bank is going through financial difficulties or will be bankrupt overnight, but they are just not the one you know that will stand there after a storm.

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Other First Citizens Bank Reviews

jimlocklearyahooco's Profile Image

Reviewed by jimlocklearyahooco

Oct 23rd 2014

1 out of 5 marks

Bad Customer Service in Bennettsville SC

I went to the Bennettsville SC branch yesterday, Oct. 22nd to cash a check and one of your tellers there was very rude to me, and acted like a smart butt. Her name tag said Dawn [Redacted], she had blonde hair. I was thinking of opening up a business account there, but i'm not to sure abt that now. I still may do so, i wish someone would speak to this teller abt here bad attitude. Thank you

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cometomywindow123g's Profile Image

Reviewed by cometomywindow123g

Oct 8th 2014

1 out of 5 marks

Staw Away!

This is the most worthless bank in the US. Customer service is so incompetent, from the local branch to corporate. Basic questions cannot be answered. You are run in circles from operators to senior managers for every question asked. Put your money elsewhere. These people are unethical and not trustworthy. They have no communication skills whatsoever. Gabe from the Dallas, TX branch is allegedly a supervisor. He is so rude he needs to be fired. How can corporate keep people like this employed/ Do they know how many millions they are losing in business?

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