A MyBankTracker Rating

First Commonwealth Bank

About First Commonwealth Bank

First Commonwealth is headquartered in Indiana, Pennsylvania. It operates through First Commonwealth Bank, in 15 counties in western and central Pennsylvania. Financial services and insurance products are provided through First Commonwealth Financial Advisors and First Commonwealth Insurance Agency. The company also jointly owns Commonwealth Trust Credit Life Insurance Company, a credit life reinsurance company.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful First Commonwealth Bank Bank Customer Reviews

  • A
    Reviewed By Acountnumberexpendable5 Jan 8, 2014

    First common wealth where its time to be first......what they don't tell you is that the first shall be last.

    They wont give me a debit card. My girlfriend sort of took 100 by fraud by depositing an empty envelope. However, I paid it back 3 fold as soon as i found out about it 8 hours later. I apologized. they said it was ok. I was happy the cops were not involved. Well they froze my card so the atm ate it. They offered to give it back. "No", I said, "Ill just order a new one; its cracking". so we fill out the paper work. she said 10 days . I call back 14 days later. They say they have no clue. they'll call me back. I never get a phone call. So i call the next day. I explain to the lady the situation. she replies, in an asshole sort of way, that security is suspending the ease of access to my money for 6 months. OK i get that. but how about letting me in on it instead of giving me the run around and not calling me back. i didn't even get a letter. if i owed them 5 dollars id get first class mail and a 35 dollar fee. to top it off the lady had no sympathy what so ever not even a "sorry about that" I relied on that card to pay all my bills online. It was very much an inconvenience.
    Screw you Patty Tascarella president of the assholes. I wonder how'd ya feel if no one would let you know how poorly your joke of company was doing in the market for a few weeks.
    o and i play piano a bit and the same notes keep going through my head. F C B B A D

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  • KG
    Reviewed By Kim G. Apr 14, 2014

    Dangerous situation

    My elderly father had power of attorney done between two sons. Father now has dementia and sons are not getting along. Bank will not help with this situation at all. It's like they don't care and just will keep my fathers money until the brothers agree. Will not whatsoever offer any solutions to assist with the distribution of my dad's money for his care. Just awful. They don't care about that the nursing home will not get paid or my dad's medication will not get paid, etc. etc. They are just going to hold the money. They don't care that they are putting my dad in a dangerous situation!

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  • PR
    Reviewed By Puffers R. Nov 24, 2012

    Great Service Representatives, Poor Business Decisions

    I used to have First Commonwealth as a bank before I moved, and kept the account active to use Paypal. I always used credit, but one day the system for some reason withdrew the money from the account instead of going with credit. I called First Commonwealth immediately to let them know the situation (my account, as I well knew, had less than $3 in it). Outside of not being able to cancel the payment, which was outside of their control, they absolutely refused to remove the overdraft fee.

    Other banks, such as Wells Fargo, do everything they can to work with the customer, especially when an error occurs that was outside of their control. First Commonwealth needs to seriously consider this, and a few other technicalities (such as their horrible online system and still lacking email statements at the time of this writing), carefully if they wan to be a successful bank. It is, after all, OUR money that keeps them running.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
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