About First Internet Bank

First Internet Bank of Indiana (First IB) is the first state-chartered, FDIC-insured institution to operate solely via the Internet and has customers in all 50 states. Deposit services include checking accounts, regular and money market savings accounts with industry-leading interest rates, CDs and IRAs. First IB also offers consumer loans, conforming mortgages, jumbo mortgages, home equity loans and lines of credit, and commercial loans.
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Overall Rating

MyBankTracker rated First Internet Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A

MyBankTracker Rating

Customer Rating
Based on 21 Reviews
Financial Health
Based on Texas Ratio: 7.82
Bank Fees
vs. Average
Bank Rates
vs. Average
Mobile Banking
Quality of Mobile Services

Most Helpful Customer Reviews

socalgirl's Profile Image

Reviewed by socalgirl

Mar 16th 2013

5 out of 5 marks

Good experience with getting a mortgage

We recently closed on a home loan with First American and were very pleased with the service we received. Rates and fees were as advertised - no big surprises at the end. Our loan officer moved the process along efficiently and we closed on time.

My partner and I both have excellent credit and we put down enough of a down payment to not need mortgage insurance, so perhaps that helped things along. We were both new in our jobs but otherwise had stable work histories, and apart from student loans, had no debt.

I definitely recommend their staff -- they were very responsive by email and phone and were very pleasant. First Internet also has some decently technology options, including an internet site where you can upload documents securely (note that it does not work with Macs though). Faxing also works well.

It is my understanding that they will usually sell your loan pretty soon after approval, so it will be serviced by someone else. I don't have a problem with that - in my experience, most lenders are pretty similar and it won't change my rates any.

Overall, I give First Internet high marks and would definitely recommend them for mortgage loans.

Is this review helpful? ▲ Yes 1 ▼ No 0

CSS's Profile Image

Reviewed by CSS

Apr 13th 2013

5 out of 5 marks

I had a very good experience in obtaining a mortgage. Closed 17 days ahead of schedule.

The staff were outstanding. The loan was processed quickly and efficiently. The closing attorney mentioned that the rate we obtained was one of the lowest he has seen in more than a month.

Is this review helpful? ▲ Yes 1 ▼ No 0

dggrimm's Profile Image

Reviewed by dggrimm

Feb 1st 2013

5 out of 5 marks

Super easy, straightforward process (and great rate) for refinance

Basically, if you don't mind doing much of the business via the web (which I prefer), this was the most straightforward loan refinance that I have done. Everything wen according to plan and on schedule.

No muss, no fuss.

Plus, when I did have questions, I had a great loan officer who answered all my questions (on the phone, via email, etc).

Finally, they had the best rates by far

Is this review helpful? ▲ Yes 1 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Free Savings

0.40%

$0

$25

Regular Savings

0.60%

$0

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
Money Market Savings

0.80%

$0

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
Interest Checking

0.55%

$500

$100

TERM RATE (APY) Min Deposit
3 Month CD

0.45%

$1,000

6 Month CD

0.70%

$1,000

12 Month CD

1.00%

$1,000

18 Month CD

1.11%

$1,000

24 Month CD

1.26%

$1,000

36 Month CD

1.46%

$1,000

48 Month CD

1.71%

$1,000

60 Month CD

2.12%

$1,000

Banking Fees

Type Fee National average
Monthly Inactivity

$5

$7

Non-Sufficient Fund (Overdraft)

$30

$30

Stop Payment item

$30

$27

Return Deposit

$25

$13

Domestic Wire Transfer (Outbound)

$20

$22

Domestic Wire Transfer (Inbound)

$0

$9

Non-Bank ATM

$0

$6.00 refund per month

$1