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Always easy to navigate the website
love the convenience. They offer a lot
of services. We recommend this with an A +
Terrible. Their service used to be ok, which they absolutely needed since they don't have ANY branches which makes banking a huge hassle. I originally joined for the online banking. Now that every bank has a quality online presence First Internet Bank of Indiana has nothing worth while to offer.
You think this would make them focus on customer service, but that is not the case. They focus on gouging you with fees to make their money in lieu of keeping long term customers. I would not trust my money with them since I do not believe they will be in business in 2 years with the mass exodus of customers do to poor service. I will no longer be a customer as I was not treated like one.
|Non-Sufficient Fund (Overdraft)||$30||$30|
|Stop Payment item||$30||$27|
|Domestic Wire Transfer (Outbound)||$20||$22|
|Domestic Wire Transfer (Inbound)||$0||$9|
$6.00 refund per month