Overall Rating

MyBankTracker rated FirstMerit Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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FirstMerit Bank Customer Review

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Rlf05's Profile Image

1 out of 5 marks

Reviewed by Rlf05

Jan 29th 2013

A Bunch Of Thieves

My car loan was only 22 days past due and they sent two thugs to repo my car. Their repo thugs jumped into my car terrifying my children who were in the car at the time. I called first merit and they were rude and treated me like dirt. The kicker is have been a customer for 4 years never missing a payment. I only have 12 payments left on my loan and they chose to repo my car. The only way i could get the car back was to pay it off. I will never do business with first merit again. This is how they treat good paying customers.

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Other FirstMerit Bank Reviews

jbeabout's Profile Image

Reviewed by jbeabout

Feb 24th 2015

5 out of 5 marks

Excellent Bank

I am surprised to read anything negative about first merit bank in willard. We moved all of our accounts to them after a different willard bank messed up our accounts during their name change/acquisition and we have been very pleased. All of the cashiers and management are friendly, helpful, and go the extra mile. I would highly recommend this branch of the bank.

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davidjwalker's Profile Image

Reviewed by davidjwalker

Feb 11th 2015

5 out of 5 marks

Great Service

So professional

just when you think service is dead

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