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First Midwest Bank Customer Review

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Craftymom56's Profile Image

1 out of 5 marks

Reviewed by Craftymom56

Dec 26th 2012

Awful

I needed a Money Order/Cashiers Check. I called the bank this morning to see if this location offered this service. I was asked if I was a customer and I said "No". The person told me that it was not a problem that I was not a customer, and that the fee would be $3.00.

At lunchtime today I walked to the bank. I told the lady at the window I needed a Cashiers check. She told me they only had money orders. I said that was fine and handed her $320 in United States CASH. She asked for my account number. I told her I did not have one, but I had called earlier and was told I could still purchase a cashiers check. She told me "NO -- we only provide services for people with accounts at the bank".

Although I was standing there with cash in hand she refused to sell me a money order or cashiers check, because I was not a customer. I was able to walk down the street to the currancy exchange and they were happy to take my money and sell me a money order for a total fee of $1.00 -- $2.00 less than First Midwest Bank told me they would do.

Guess I won't ever be able to get a money order or cashiers check at First Midwest Bank -- after the poor service I received I would never want to do business with them.

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Other First Midwest Bank Reviews

Alex S's Profile Image

Reviewed by Alex S

Dec 29th 2009

4 out of 5 marks

It happens!

In response to the previous individual's review: That is because First Midwest Bank has a cut-off time of 5 PM and has 'next day availability', which means any check deposited after 5pm will not be available until two days later because after 5 PM the computers are working a day ahead... For example: deposit a check monday before 5pm, check will be available tuesday morning...deposit a check on monday after 5 PM, the check will be available Wednesday morning. All this is on the accounts disclosure. There's that little pamphlet every customer gets when they open their account, but of course no one takes the time to read it. This results in so many idiots being completely lost and then have the nerve to blame the bank for something that they should have known to begin with if they had taken the time to read the disclosure pamphlet. Only about 4% of First Midwest Bank's customers have common sense. The remaining 96% are complete morons with no common sense and logic whatsoever. Oh and FYI those who tend to use the drive-thru lanes unprepared: Drive-thrus were created for a reason, fast efficient service. It kinda beats the purpose when hundreds of idiots come to the drive-thru unprepared... take your lazy a**es inside the lobby and fill out your paperwork in there.. there is no need to hold up the line in the drive-thru simply because you are to lazy or idiotic (lack of common sense) to come into the lobby to do such things!

Is this review helpful? ▲ Yes 1 ▼ No 4

timb's Profile Image

Reviewed by timb

Jul 24th 2014

1 out of 5 marks

A Cashiers Check = Cash

I am in search of a new bank as i bank at tcf. I like the fact that tcf is open 7 days a week among other things, however, the negatives outweigh the positives, so i'm looking for a new bank. About a month ago my girl friend cashed a cashier's check in the lobby at this bank, which went smoothly. Several days ago she tried to cash one at the drive-through because the lobby was closed. It was a cashier's check in the amount of $4000. 00. The teller said she could only dispense $3000. 00, deposit the remainder and pick it up the next day, fair enough, rules are rules. {which seems ridiculous, especially if you have an account at said bank} so she waited and went to the bank in question when the lobby was open after work today. Much to my astonishment she was told she could only receive $800. 00 of the above aforementioned check? If the teller could dispense $800. 00 of the check, why not the entire balance? Not to mention this particular document "contains a true watermark-hold to the light to view". It is also equipped with an octagon that says " rub here " in 3 different locations for further authentication. Personally i can' figure out what kind of scam this particular bankster was trying to pull or if she was just plain rude, or stupid, or all the above. Remember when atms where supposed to make things cheaper? That was just the tip of the iceberg. Banks charge insane amounts of money for overdrafts, their pathetic excuse way back when was more or less to discipline us consumers. The removal of the glass-steagall act was the last nail in the consumers coffin, thanks bill. I guess i'm staying with tcf, just a little less evil bankster. I could go on and on, but i'm sure a lot of folks already know this, you need $700,000,000,000 of tax payer money henry, no problem! If i could i would rate this bank a -- zero!!

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