First National Bank of Omaha is the worst bank ever. They have absolutely horrible customer service. We have been customers for over 5 years, then one day for no apparent reason they cut the credit limit on our credit cards down to the current balance, raise the interest rates and raise the minimum payment. When we tried to talk to them about it, it was impossible to get our questions answered. We have a great credit score (just over 800) and can't understand why this happened.
you have to pay 3.5 % of the total balance every month. transfer $ 10,000 monthly payment $350
most banks 1.5 % - 2%
did not realize I missed 1 payment 3 days later cut credit limit. received this letter 3 weeks later.
same week collection called warning to pay up.
Received letter on 2/13/2014 collection dept. cut me off gave me 30 days until my execution.
Low introductory credit rates, pay on time, never late, your reward, 30% interest rate without warning or negotiation, just like that. worst customer service I have ever encountered. Just a big headache. Do not deal with these people.