Have been paying on balance transfer with lifetime rate of 1.99% for awhile. About a year ago a $1.75 minimum interest payment was substituted for my monthly interest charge, which should have been about $1.00 or so. When I finally got tired of this gouging I contacted the bank via letter and was given a canned spiel about the minimum fee being allowed under my amended agreement. When challenged about the lifetime interest rate being ignored they countered that it was because I had a revolving balance.
The only revolving balance on my account is an unknown charge for approximately ONE DOLLAR which has not been paid off even though I regularly pay 7.5 times the minimum payment ($75 on $10 minimum), which appears to be in violation of the CARD ACT requirements. When I reminded them of this they just sent me the same canned crap and claimed that they can apply the overpayment to any balances that they choose, which in this case means they will keep the ONE DOLLAR on the revolving account so that they can keep charging me at least twice the amount of interest that I actually owe them.
Run, don't walk, from these greedy bastards!
you have to pay 3.5 % of the total balance every month. transfer $ 10,000 monthly payment $350
most banks 1.5 % - 2%
did not realize I missed 1 payment 3 days later cut credit limit. received this letter 3 weeks later.
same week collection called warning to pay up.
Received letter on 2/13/2014 collection dept. cut me off gave me 30 days until my execution.
Low introductory credit rates, pay on time, never late, your reward, 30% interest rate without warning or negotiation, just like that. worst customer service I have ever encountered. Just a big headache. Do not deal with these people.