MyBankTracker rated First National Bank of Omaha based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Have been paying on balance transfer with lifetime rate of 1.99% for awhile. About a year ago a $1.75 minimum interest payment was substituted for my monthly interest charge, which should have been about $1.00 or so. When I finally got tired of this gouging I contacted the bank via letter and was given a canned spiel about the minimum fee being allowed under my amended agreement. When challenged about the lifetime interest rate being ignored they countered that it was because I had a revolving balance.
The only revolving balance on my account is an unknown charge for approximately ONE DOLLAR which has not been paid off even though I regularly pay 7.5 times the minimum payment ($75 on $10 minimum), which appears to be in violation of the CARD ACT requirements. When I reminded them of this they just sent me the same canned crap and claimed that they can apply the overpayment to any balances that they choose, which in this case means they will keep the ONE DOLLAR on the revolving account so that they can keep charging me at least twice the amount of interest that I actually owe them.
Run, don't walk, from these greedy bastards!
Not sure if you a review on their secured card. I have had no problems with them they are slow, requesting a cl increase took weeks and a hard pull I pay it off every month, they send me little notes of how good i'm doing for keeping a no balance. Have contacted CS twice. The first time she was rude could of gave a crap. The second time they were nice considerate. I see them offering the Amex card won't be here long. Just wondering the score they are looking for. I carry the Amex Platinum
Be very careful when dealing with this company....you might get caught off-guard and in a real bind! When I opened a credit card account with this company, I was given a VERY generous credit limit of $2,650. I NEVER paid late and even ALWAYS paid early...most of the time with more than the minimum due! With no notice at all (and they have ALL my contact information) my credit limit was lowered to $1,700. I had even just made a huge payment on the card of $1,000. So, what I had been out of the country and had planned to use this card to purchase my tickets to fly home? What if I had just gone to make a major purchase and the purchase was denied. Wow....NO NOTICE at all. I just happened to check the account to verify that the $1,000 payment had been made and noticed the lowered credit limit. I called and received the run around and general BS. I will be paying off the remaining balance on this card soon and will I cancel it....NO....will I use it again so they can make money off of me....ABSOLUTELY NOT!