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First National Bank Customer Reviews

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First National Bank Latest Customer Reviews

rakrouse's Profile Image

Reviewed by rakrouse

Jan 17th 2014

1 out of 5 marks

Ridiculous Fees and Excuses

I deposited my paycheck into my account, and the next day I had an outrageous $185.00 "Funds Unavailable" fee charged to my checking account, therefore the money was taken directly from my account. They tried to say that my check doesn't go into my account until the "next business day" which is a bunch of baloney. No other bank steals anyone's money like First National does and thinks that they can get away with it! So after a big headache and an aggravating talk with the branch manager, have gotten only one third of my money back. Never again will I ever deal with this bank! And I have had an account with them for over 15 years!

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mesawyer's Profile Image

Reviewed by mesawyer

Dec 25th 2011

5 out of 5 marks

Very positive

Competent management. Very helpful and there when needed. Have helped out in times of need in the past when other banks would not. Much appreciated. Current branch manager, Tracy Stull has done an excellent job taking care of my banking needs, especially since I currently do not live in the area.

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Jazzywon's Profile Image

Reviewed by Jazzywon

May 18th 2011

2 out of 5 marks

Pick a name and stick with it!

People's, Omega, First National.. Wonder what is next. i dropped this bank like a bad bean pie. The transitions from bank to bank was annoying enough. Being charge an overdraft fee, for a check that was over 3 years old (that cost less than the overdraft fee itself), when their policy is/was they only honor checks up to 6 months old. Tried disputing it since they themselves stated the whole '6 month' policy. But with no luck.I have an odd hunch, that a lot of banks just make up fees and rules, much like my boss ;) Won't do business with again! My house is paid off, that is all that matters.

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Maureen T's Profile Image

Reviewed by Maureen T

Dec 24th 2010

5 out of 5 marks

very good experience with this bank

I had been with Allegheny Valley Bank, I had a bad experience with them and decided to change to First National Bank, which I am very happy with

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Patrizia W's Profile Image

Reviewed by Patrizia W

Nov 19th 2010

1 out of 5 marks

charge $34 of NSF and do not negotiate

I had a complaint about two Overdraft charges and didn't receive any help with that.

I had two purchases with the debit card a small one and a bigger one on two different days. The smaller amount was first and then the bigger, but they waited for a few days and charged the bigger one first and the the smaller one, making my deposit which was between those two charges, too small and it didn't cover the higher amount.

I didn't receive a refund ever from them. They just tell you to read the Terms where everything is explained. So yes good buy TX bank, I am closing my account and going back to USAA.

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