I was an HSBC customer that was transferred over to FNFG. To begin, it took 4 months to get a new debit card. They claimed they sent multiple cards, but I never received them. Every time I called to check on my card their records did not show I ever ordered one! Now they are hitting me with a 3 dollar maintenance fee for the e checking account after I spoke to the representative and made it very clear I wanted all account with NO FEES. I was assured over and over that all my accounts were free. That simply is not the case. This bank is horrible. DO NOT give them your business. I have cancelled all my accounts and taken my business elsewhere.
Every employee in this branch is personable and works in a very professional manner.
Rude Rude Rude! I had a mild dispute with the window teller and when she realized I was right, she put my deposit slip in the window, turned around in a huff and walked away like an immature brat. We are so done with this place!