When i looked at my account on line on 7/3/12 in the morning everything was fine. I got home from work and looked on line again, and it revealed that two checks came in that same day, on 7/3/12, causing two overdrafts. A cash deposit was made on the same day at around 12:30 in the afternoon.. I still incurred $70 in nsf fees.
They are not logical people, they do not care about their customers, it doesn't matter how long you've been with their institution. They are fee happy, and they are going to lose many customers if they choose to continue this way. I am moving all my accounts. My business account usually has monthly deposits of around $15 to 20k, they don't care. I am out of there by next month, and i can't wait.
All i have to say about these reviews is if you took some personal responsibility there wouldn't be as many issues. Everytime there is a fee change or an account change the bank notifies you 60 days ahead of time... maybe you should read your mail and stop blaming the bank for your laziness!!! Also, the include statement inserts... so if you opened your statement it would avoid 2 issues: you would know about the fee change and how to avoid it and you wouldn't over draft your account because you would be able to properly balance your check book! I've worked for many many banks and they are ALL the same! The bottom line is the customers have to have some personal accountability we can't do your banking for you we can only provide you with the information you need to do your own banking
1. Cheated on my money for 250 dollar, cash back program
2. Make an appointment but never show up.
3. Make mistake for type of saving account and over charge me.
4. I change type for checking account from plus to normal, but never response. Then i close account then :) in the end.