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First Niagara Bank Customer Review

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Donald's Profile Image

1 out of 5 marks

Reviewed by Donald

Jan 23rd 2013

The Worst Banking Experience Ever

Stay away from this bank! Their technology is stuck in the 80s. You can get better customer service from a sewer rat. They have put a curse over the Buffalo Sabres.

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Other First Niagara Bank Reviews

bfoodbuyer's Profile Image

Reviewed by bfoodbuyer

Nov 27th 2014

5 out of 5 marks

Amzing Eileen

Eileen has been there so long that I frown if she is not visible when I go in. With a smile on her face and an unstoppable way of helping, she has, on many occasions, got me thru what I felt were insurmountable tasks. When my young son was faced with heart surgery, I had many banking and fund transferring things to tackle as he was out of the country and needed to get home. With that smile of hers, and a a helping hand she helped me get thru what was one of the toughest times in my life. I love her, and she is the reason I would never consider leaving First Niagara.

Roberta Krukowski

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ltanis's Profile Image

Reviewed by ltanis

Nov 7th 2014

1 out of 5 marks

Imcompetent

I financed my car through them 10 months ago. Come to find out that they accepted paperwork from the dealership and never verified. They told me that they accept everything that they receive as being true. Someone obviously didn't do their job and they do not want to own up to it. I will never use this bank again.

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