When I looked at my account on line on 7/3/12 in the morning everything was fine. I got home from work and looked on line again, and it revealed that two checks came in that same day, on 7/3/12, causing two overdrafts....a cash deposit was made on the SAME day at around 12:30 in the afternoon.... I still incurred $70 in NSF fees. They are not logical people, they do not care about their customers, it doesn't matter how long you've been with their institution. They are fee happy, and they are going to lose MANY customers if they choose to continue this way. I am moving all my accounts. My business account usually has monthly deposits of around $15 to 20K, they don't care. I am out of there by next month, and I can't wait.
Every employee in this branch is personable and works in a very professional manner.
Rude Rude Rude! I had a mild dispute with the window teller and when she realized I was right, she put my deposit slip in the window, turned around in a huff and walked away like an immature brat. We are so done with this place!