I am a new customer from HSBC
I have been trying to talk to a customer service personnel for 1 week- no luck so far. Each time held for 30-40 minutes. The 2 times I got through- they were rude. They kept me on hold for a further 20 minutes and cut me off !
I will be closing me accounts with this bank ASAP. Customer service in my local bank did not have most of the answers regarding my questions..looked very uncertain.
Sorry...very very very Bad Bank ! I would not recommend this bank to anybody
Every employee in this branch is personable and works in a very professional manner.
Rude Rude Rude! I had a mild dispute with the window teller and when she realized I was right, she put my deposit slip in the window, turned around in a huff and walked away like an immature brat. We are so done with this place!