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About First Tennessee Bank

First Horizon National Corporation is a premier financial services company with a long history of success and traditions dating back to 1864. Today, the company, one of the top 30 bank holding companies in the U.S.

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Customer Service Number

1-800-382-5465

Average Customer Reviews

2 out of 5 marks for 7 reviews

Poor

Bank Financial Health

Texas Ratio

Good

Bank Fees

According to National Average

Fair

Interest Rates

According to National Average

Poor

Number of Locations

According to National Average

Fair

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

First Tennessee Bank Fees & Rates

  • Type Fee National average
    Monthly Inactivity N/A $6
    Non-Sufficient Fund (Overdraft) $35 $30
    Stop Payment item $35 $27
    Return Deposit $10 $16
    Domestic Wire Transfer (Outbound) $20 $22
    Domestic Wire Transfer (Inbound) $10 $8
    Non-Bank ATM $1.50 $1

First Tennessee Bank Reviews

7

Average customer rating

2 out of 5 marks

See all 7 customer reviews »

Most Helpful Customer Reviews

Marks's Profile Image

Marks reviewed First Tennessee Bank

Jan 6th 2012

5 out of 5 marks

Great local bank with good mobile/online features!

I am really excited about their new mobile banking with check deposit. I've used it several times and it saves a trip to to the bank.

First Tennessee has always provided good customer service with very fast responses whenever I had a question or a need. The rates aren't the best, but they are pretty good and the service more than makes up for the average rates.

We banked with First Tennessee even before I started working there.

Is this review helpful? ▲ Yes 1 ▼ No 0

joeljohnsonfirst's Profile Image

joeljohnsonfirst reviewed First Tennessee Bank

Sep 19th 2012

2 out of 5 marks

Bad

Paid off home equity loan, but overpaid. They intentionally held my money for 60 days. Didn't pay me interest, late fee, etc. Crooks.

Is this review helpful? ▲ Yes 1 ▼ No 0

ToddSmith's Profile Image

ToddSmith reviewed First Tennessee Bank

Feb 22nd 2013

1 out of 5 marks

Customer service needs retraining!!!

Had to cancel check cards due to someone hacking into an online service that I use. Was told no problem and would receive new cards in 7 to 10 days. After not receiving them 14 days later called customer service and told cards were cancelled with no reissue. They were apologetic and was told my cards would be sent to me by FedEx and would receive them in 2 days. DID NOT COME! Called back, was told I was told incorrectly and that since they were having to pay for FedEx they send out on 3 day service. WHAT? You screw up and then tell me that if I wanted 2 day service, I would have to pay for it. All of our prescriptions are purchased online, not by choice. I have been out of 2 prescriptions for a week and my daughter is almost out on insulin. Do they care NO WAY! Sorry way to show how valued your customers are.

Is this review helpful? ▲ Yes 1 ▼ No 0

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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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