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MyBankTracker rated First Citizens Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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First Citizens Bank Customer Review

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tarider65's Profile Image

1 out of 5 marks

Reviewed by tarider65

Sep 18th 2012


If you are looking for a construction loan bypass this bank. They owe you no duty to protect you. Everything they do is for the use and benefit of the bank and not for the benefit or protection of the borrower. Check my blog at tarider1.blogspot.com

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Other First Citizens Bank Reviews

mommom's Profile Image

Reviewed by mommom

Feb 24th 2015

1 out of 5 marks

Don't Ever Go To First Citizens!

After 13 years with fcb, and always being able to access my payroll deposits immediately after they are made, my debit card was denied today at the grocery store. After being on hold for 30 minutes with the bank, they said they don't know why i can't get my money today, but it will be available tomorrow. That leaves me with no groceries. My next visit to this bank will be to close my account. That is not customer service or loyalty!

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jimlocklearyahooco's Profile Image

Reviewed by jimlocklearyahooco

Oct 23rd 2014

1 out of 5 marks

Bad Customer Service in Bennettsville SC

I went to the Bennettsville SC branch yesterday, Oct. 22nd to cash a check and one of your tellers there was very rude to me, and acted like a smart butt. Her name tag said Dawn [Redacted], she had blonde hair. I was thinking of opening up a business account there, but i'm not to sure abt that now. I still may do so, i wish someone would speak to this teller abt here bad attitude. Thank you

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