Overall Rating

C
Grade

First Citizens Bank Report Card

Overall rating score 32%
Customer Rating
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406
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First Citizens Bank Customer Review

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ahnortcaro's Profile Image

1 out of 5 marks

Reviewed by ahnortcaro

Jun 24th 2011

They are the worst bank I've ever had any experience with.

Completely inexperienced tellers gossiping about your personal life and checking your bank account just to nose into your life!!! And this bank has insufficient funds so any transfer in your bank may actually cause their confusion because they are using your money for whatever risky investment they have and this bank was robbed before (feel free to Google it). You just don't feel you have any safety with them. You don't know if this bank is going through financial difficulties or will be bankrupt overnight, but they are just not the one you know that will stand there after a storm.

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Other First Citizens Bank Reviews

OrlandoEscalaya's Profile Image

Reviewed by OrlandoEscalaya

Mar 31st 2014

5 out of 5 marks

Professional, Proactive and Sincere Bank

I've been banking with First Citizens Bank for 3 years and I'm completely satisfied with the services and products that they offer to their clients. In today's economy we need a bank like First Citizens Bank, with very realistic products that are essential for Small Business owners like myself.

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Johnstolze's Profile Image

Reviewed by Johnstolze

Apr 7th 2014

5 out of 5 marks

Best community bank around!

I've had accounts with the bigger banks such as Bank of America and Wells Fargo. I've realized that the bigger the bank gets the less customer service We get. I chose to go with a local community bank and I made the right choice of joining first citizens bank. They're very friendly and professional I really don't have any complains I like the accounts they offer and the fact that they're always eager to help me.

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