FlagStar Bank

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• Reviews 23 Read & Write reviews »
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• Branches 162 Find branches & hours »

FlagStar Bank Fees & Rates

• Fees
• Rates

• Type	Fee	National average
  Monthly Inactivity	N/A	$6
  Non-Sufficient Fund (Overdraft)	$34	$30
  Stop Payment item	$34	$27
  Return Deposit	$34	$16
  Domestic Wire Transfer (Outbound)	$20	$22
  Domestic Wire Transfer (Inbound)	$0	$8
  Non-Bank ATM	N/A	$1

• • CD Rates
  • Savings
  • Checking
  • HELOC

  • Regular CD

  TERM	RATE	MIN TO OPEN
  12 Month CD	0.10% APY	$500
  18 Month CD	0.10% APY	$500
  24 Month CD	0.10% APY	$500
  30 Month CD	0.10% APY	$500
  36 Month CD	0.10% APY	$500
  48 Month CD	0.10% APY	$500
  60 Month CD	0.10% APY	$500

  • Savings

  NAME	RATE	MIN TO EARN APY	MIN TO OPEN
  Express Savings	0.05% APY	$0	$1

  • Interest

  NAME	RATE	MIN TO EARN APY	MIN TO OPEN
  Express Checking	0.05% APY	$0	$1

  • 30K HELOC
  • 50K HELOC
  • 75K HELOC

  NAME	RATE	ANNUAL FEE	CREDIT SCORE	COMMENTS
  30K HELOC	4.99% APR	N/A	Excellent (720-850)

  NAME	RATE	ANNUAL FEE	CREDIT SCORE	COMMENTS
  50K HELOC	4.99% APR	N/A	Excellent (720-850)

  NAME	RATE	ANNUAL FEE	CREDIT SCORE	COMMENTS
  75K HELOC	4.74% APR	N/A	Excellent (720-850)

Most Helpful Customer Reviews

Zorro45 recommends FlagStar Bank

Jun 20th 2012

4 out of 5 marks

“I bank online from out-of-state. Mrs. Bradshaw helped set accounts up. Fantastic, until recently.”

I live out of the area and have grandchildren in the Jackson, Michigan area. Mrs. Bradshaw , at the Jackson Main Branch, helped me set up the necessary accounts for them, was incredibly professional and took the time necessary to assure everything was well. We remained in touch, until about October, 2011, when the contact ceased. No explanation given.

The online service, with an account at a brick-and-mortar bank, works quite well for me. The bank is struggling; looking at their stock price and their financial ratings indicates how bad off they are. For what I need, the bank works well. I hope they succeed. I hope the standard for customer service I initially found can be restored.

Is this review helpful? ▲ Yes 1 ▼ No 1

jonsfrustration reviewed FlagStar Bank

Jan 27th 2013

2 out of 5 marks

“Customer service is awful”

Refinanced online and they sold my loan to Flagstar. I have made two payment errors and have needed to call Customer Service . The first was I doubled paid my mortgage, and the second was they adjusted down my payment and I misread the month so I sent the reduced payment one month early. They called me and told me I underpaid my $1950 mortgage by $40 and they were accessing me a $79 late fee. I told them I was a good customer and had over paid every month and I was early every month. And would they please give me a courtesy "by". They would get back to me. Never did. So in both cases I called Customer Service and was hung up on by their automated 24 hour line. Hung up on. The first time I had to punch in the line for delinquent payees just to get a human. The first time I waited 1/2 hour on hold. And like I said today I got disconnected 3 times by their phone system. If you can possibly not deal with these clowns then don't . Oh how I wish I had stayed with Chase.

Is this review helpful? ▲ Yes 2 ▼ No 0

katemcb2000 reviewed FlagStar Bank

Oct 27th 2012

1 out of 5 marks

“The worst bank ever!”

We have had nothing but problems from this our Flagstar mortgage. I don't have the characters to explain all of our complaints, but I can't even imagine half of what they've done is even legal. We've had to have our personal bank intervene on our behalf and STILL just a few months later, we are having problems. I'm looking into refinancing.

Is this review helpful? ▲ Yes 2 ▼ No 0

See all 23 customer reviews »

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