What a horrible experience it has been to buy my first house thank you Flag Star for that. They will do anything to benefit themselves and make your life miserable. So many things that I find hard to believe are even legal. It was an FHA loan so we did a few repairs sent them proof, they had "their inspector" come out and look at it all seemed well. Until it was time to give us our repair escrow money back (which by the way the whole process took forever so I hope they enjoyed getting all the interest from OUR repair escrow) We are only getting half our money back and the other half is going into "principle" When I bought the house I had to add another $2000 of my own money into the cost for the repair escrow..we did the god damn repairs and because we spent less than $2000 on repairs we don't get it all back?!?! SCAM ARTISTS!! Basically I'm losing $1000 cash which I need to do the work I WANT on the house. I don't want the money in "principle" I need it back!! They are rude on the phone and play shady games..both during and after the house purchasing process. Most banks suck in general but Flag Star is the worst to go through for anything!! Watch your backs..read the fine print, they will do ANYTHING to make money and make you lose money. It's almost like one big game to them and they don't play fair. Just don't do anything with Flag Star they need to be shut down. They don't need more customers. They need to not exist. Really wish I would have gone with another bank. Greedy, selfish, money hungry people. I literally HATE Flag Star. I hope karma bites them in the butt one day.
Horrible experience getting a Mortgage. They are just bone lazy and their Underwriters have no idea just harass the customer. I have A++ Credit have one loan with them they preapproved me for a second loan for a Condo for a small amount. They have been sitting on it for 2 months and now it is closing time they are asking for documentation which was provided immediately but still refuse to clear to close. If that is the case then why pre-approve especially someone with the Income assets and good Credit history and an excellent Condo building. The purchaser and the buyer have been put in this really poor situation through no fault of theirs. We were told for the past 10 days the loan would close we are still waiting. Never ever do business with this bank. I am a Commercial Lender if I did this with my loans I would be thrown out of the company.
With the banking industry permitting a bank like this to continue to do business with the list of reviews posted for this bank alone, without triggered oversight, is an indictment to the regulatory institutions that put bandages on problems after they've failed. Consider how many others haven't bothered to post, yet experience the same scams. There is no confidence in companies that are allowed to continue to operate like this one. They're in the business of being a casino taking in money from home loans in the millions with profits with out being penalized. How long will it take them to penalize you if you don't do the procedures they dictate?