The bank utilizes a process that is patently unfair to the consumer. When a hold is placed on your card (not the actual payment transfer) they deduct overdraft fees in anticipation of an overdraft. They also will stack all of the deductions before any deposits.
This has occurred repeatedly with an automated transfer from one account to another ... while I have the deposit set as a recurring item ( one would expect that is hits my balance at midnight) they process at 9.30 in the morning after all the pending debits , causing overdrafts.
They have refused to credit all of the overdraft charges that cascade and snowball.
I refuse to deal any longer with thieves.
Horrible experience getting a Mortgage. They are just bone lazy and their Underwriters have no idea just harass the customer. I have A++ Credit have one loan with them they preapproved me for a second loan for a Condo for a small amount. They have been sitting on it for 2 months and now it is closing time they are asking for documentation which was provided immediately but still refuse to clear to close. If that is the case then why pre-approve especially someone with the Income assets and good Credit history and an excellent Condo building. The purchaser and the buyer have been put in this really poor situation through no fault of theirs. We were told for the past 10 days the loan would close we are still waiting. Never ever do business with this bank. I am a Commercial Lender if I did this with my loans I would be thrown out of the company.
With the banking industry permitting a bank like this to continue to do business with the list of reviews posted for this bank alone, without triggered oversight, is an indictment to the regulatory institutions that put bandages on problems after they've failed. Consider how many others haven't bothered to post, yet experience the same scams. There is no confidence in companies that are allowed to continue to operate like this one. They're in the business of being a casino taking in money from home loans in the millions with profits with out being penalized. How long will it take them to penalize you if you don't do the procedures they dictate?