Overall Rating

C+
Grade

Great Western Bank Report Card

Overall rating score 48%
Customer Rating
Financial Health
Bank Fees
Number of Locations

181
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Great Western Bank Customer Review

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Ollieknows's Profile Image

1 out of 5 marks

Reviewed by Ollieknows

Nov 24th 2012

Horrible

Kept canceling debt cards saying they were reported stolen(I have never reported any of my cards stolen). Then closed my account without telling me. I found out by seeing that the wrong account number on my deposit slip. The bank teller didn't even say anything when I made the deposit into a 'closed' account. When I called the 800 number to ask why, they informed me my account had been closed since August but confirmed they had reissued me a new card on September 5th (why would you reissue a card to a closed account?). They cannot find the deposits or money or deposits I have put in there. It's just gone and they instead referred back to the bank branch.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Great Western Bank Reviews

jlj's Profile Image

Reviewed by jlj

Jul 25th 2012

5 out of 5 marks

Great bank without any problems

I have always enjoyed banking with Great Western Bank. The staff is friendly and I feel the website is very user friendly. I have never heard of my friends or family saying anything negative toward this company. I plan to stay with this bank forever :)

Is this review helpful? ▲ Yes 1 ▼ No 1

GoBigRed's Profile Image

Reviewed by GoBigRed

Mar 5th 2013

1 out of 5 marks

The most incompetent bank and staff in the state of Nebraska

Worst customer service, incompetent people. Charged me a fee but can't tell me what it was for. They closed my account because I made them feel uncomfortable. As stupid as it can get!!!!!

Is this review helpful? ▲ Yes 2 ▼ No 0

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