About HSA Bank

HSA Bank is a Milwaukee-based company and one of the nation’s leading Health Savings Account (HSA) administrators. We serve more than 300,000 accountholders with nearly a billion dollars in HSA assets. We focus solely on the administration, service and support of our HSA product. Our philosophy is to do what we do best and partner with others who do the same to provide a best-of-breed solution.
Customer Service #

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Overall Rating

D+
Grade

HSA Bank Report Card

Overall rating score 16%
Customer Rating
Based on 7 Reviews
Financial Health
Based on Texas Ratio: 11.38
Bank Fees
vs. Average
Mobile Banking
Quality of Mobile Services

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Customer Reviews

Most Helpful Customer Reviews

Brogabe's Profile Image

Reviewed by Brogabe

Aug 26th 2013

1 out of 5 marks

Problems

Problems.Took # phone calls to get card validated. Card won't go through Bank ATM. Card won't go through Drs office machine. Card won't go through anything. Problems. Customer Service acts like you have some nerve using your own money. Problems. Problems. Problems.

Is this review helpful? ▲ Yes 1 ▼ No 0

braddock's Profile Image

Reviewed by braddock

Jul 29th 2011

2 out of 5 marks

joshuatree28's Profile Image

Reviewed by joshuatree28

Apr 22nd 2011

1 out of 5 marks

The bank sucks. They nickel-n-dime on fees, pay nothing in interest, & float a deposit as long as possible.to cash in.

This bank just sucks. They take forever to fund the account when yhou make a deposit, and they have more ludicrous fees than any other bank I have dealt with. They even have a "customary $25 fee" to CLOSE THE FREAKIN ACCOUNT! What a con. Oh.. and their website sucks to. Barely user friendly - very poor programming. I can't tell you how much I hate this bank.

Is this review helpful? ▲ Yes 2 ▼ No 0

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Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$30

$30

Stop Payment item

$25

$27

Return Deposit

$25

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$25

$8

Non-Bank ATM

$2

$1

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