About HSBC Bank

HSBC Bank has more than 460 bank branches throughout the United States, with about 380 in New York State and a growing network of branches in New Jersey, Florida, California, Delaware, Washington, D.C., Washington State, Pennsylvania, and Oregon.
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Overall Rating

MyBankTracker rated HSBC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

MyBankTracker Rating

Customer Rating
Based on 119 Reviews
Financial Health
Based on Texas Ratio: 6.4
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Banking
Quality of Mobile Services

Locations & Hours

HSBC Bank Location Map
HSBC Bank Location Map
We found branches close to you and 251 nationwide.
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Most Helpful Customer Reviews

beekaym's Profile Image

Reviewed by beekaym

Oct 11th 2011

4 out of 5 marks

Satisfied With Service. But Had Issue With HELOC

Switched to HSBC due to good rates at the time (2006) and washington mutual (no chase) charging fees for my one of my accounts. They bough my mortgage and also own my heloc. The issue came up when they sent me a letter stating that they would no longer advance me any money on my HELOC. They would not tell me why, but eventually i figured out that it was because my credit rating had dropped below 700. I didn't need the funds, and still keep the loc open (ironically for credit rating purposes). They had expanded onto the west coast, and i had good experiences with the few interactions i've had, including tellers and the mortgage agent when i refinanced a few years ago, but their rates are no longer the best. I will probably be switching my mortgage and HELOC, combining into a single 15 yr loan soon.

Is this review helpful? ▲ Yes 1 ▼ No 1

Ryan P's Profile Image

Reviewed by Ryan P

Jan 22nd 2011

4 out of 5 marks

Pretty Good...

I think every bank experience depends on the branches. I opened my account in my small hometown, their friendly service has always left me with an overall good impression of HSBC, no matter the problems or confusion. Overall I have had no problems with HSBC. I only get frustrated with how often they change their policies and accounts. It doesn't usually affect me too much, if it did I would switch, but it hasn't. I also have an online savings account with them, but the rate keeps getting so dismally low that I don't even use it any more.

*To all who complain about ATM and Overdraft fees- Use your banks ATM! Don't overdraw your account, know your balance and stay within it, otherwise use the credit card!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

kepler1's Profile Image

Reviewed by kepler1

Nov 29th 2011

4 out of 5 marks

So Far So Good! I Have No Problems With Them.

I have been with hsbc for 5 years. To this day they have taken care of me! I even refinanced my home loan with them. Whatever problems i had with the account, hsbc resolved the problem. When i was traveling in south america, the access to my accounts was either an hsbc atm or a branch were minutes away. For years i have had accounts with bank of america, chase, wellsfargo,and citibank.

None of these banks could compare with the service from hsbc! I also have accounts with two credit unions, however they are becoming more like banks everyday. For the record, the credit unions are still better than banks but it will not last. They are starting to charge fees for just about everything. Hsbc has been good to me and my family. As for the negative comments, please share some more information about your experience. By sharing your experiences, we can correct the problems that the bank does not know about. Hsbc is the bank for me! The rest just don't compare

Is this review helpful? ▲ Yes 1 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Advance Online Savings

0.01%

$0

$1

NAME RATE (APY) MIN TO EARN APY Min Deposit
Plus Checking

0.01%

$5

$1

Premier Checking

0.01%

$5

$1

TERM RATE (APY) Min Deposit
6 Month CD

0.01%

$1,000

9 Month CD

0.01%

$1,000

12 Month CD

0.01%

$1,000

18 Month CD

0.05%

$1,000

24 Month CD

0.05%

$1,000

30 Month CD

0.10%

$1,000

36 Month CD

0.10%

$1,000

48 Month CD

0.15%

$1,000

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$30

$27

Return Deposit

$10

$13

Domestic Wire Transfer (Outbound)

$35

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2.50

$1