I travel between idaho and oregon often, so i like that the bank has branches in both states. Atm access is good, since they belong to a nationwide network of atms with no surcharge. Service is good, and i haven't had any problems with my account -- both business and personal. They did away with "free checking," but the new account only requires a $100 average balance, so i'm not in danger of seeing any fees. My son is a college student and qualifies for a free checking account, which is good -- helps students get started. All in all, i can't complain -- and i refuse to do business with the big national banks. Buy local, bank local.
I was a customer with Home Federal for several years now, and was upset to find out that my once free checking account is now switching over to a "Secured" Checking account, in which I need an average monthly balance of $100.00 or my account will be charged a maintenance fee of $6.95. I just find this outrageous, forcing a customer into an account they never wanted. If I wanted an account with a fee, I would have one. On top of that the service at the branch I go to is just horrendous. You could stand in line for upwards of 30 min before you would be serviced. As soon as I can I am switching banks.