I would just like to say Huntington Bank is the best bank I have ever banked with. The 24 hour grace is amazing!! After all of the bad reviews I have seen, I have found out it lack of knowledge with people. Quit complaining about 24 hour grace if you dont know how to use it. They have a call center and banking offices to explain it to you. Also if you have online banking it clearly states you have to make a deposit to cover the negative balance and keep it positive to the following day. Its not rocket science to understand if your account is negative to make a deposit for what its over drawn plus all other items that havent posted. Dont try and play the system and pretend you forgot about a check you clearly wrote and when it comes through you get charged fees. Obviously you dont keep a register and balance your books. That may mean you are not grown up enough to have a checking account or you are one of those people who try to play the system and when it back fires you call to complain about the mistake YOU made. Huntington is the only one who has 24 hour grace to make things right for your first overdraw. No other bank out there does this. Either stop over drawing your account or cover what you over draw and stop complaining. It gets old!
I'm not joking. Twice in the last month we made a relatively modest CASH deposit and found a fee on our statement for the bank to accept our cash. First time it was $3.00, the next time it was $4.40. I thought accepting cash deposits was part of the regular job duties of a teller. I'm flabbergasted.
The branches are friendly enough. But the main center in Columbus is a nest of thieves, and they have never learned to be civil to customers. The phone line often goes dead when I call and ask for explanations of charges. Moreover, they are ignorant. I recently called about the possibility of refinancing. One guy in their mortgage department tried to tell me just how much the value of my house has gone down, without knowing anything about the neighborhood (I live in a stable area of Shaker Hts.). Now I certainly won't refinance with Huntington, and I am shopping for a more honest agency. Here's an item: I made a mortgage payment on Jan. 14th (due no later than the 16th). Tuesday I received a notice that they imposed a late fee. I complained, and was told "Oh, those were sent out by mistake." I tried to verify the cancelled fee on their web site, but a message came up: "unavailable." Don't bank with Hungtington - you will regret it.