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MyBankTracker rated Huntington based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Huntington Customer Review

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downtheline's Profile Image

1 out of 5 marks

Reviewed by downtheline

Jan 23rd 2013

Account Closed After Successive "dormant Account" Fees Reduced My Balance To Zero

I have been a checking account holder at this bank for 15 years. I've consistently maintained a balance, but lately only used the account occasionally. In july 2012, i logged into my account, only to find that it was closed. Dormant account fees of $5 per month had been assessed to the point where the balance was totally consumed. The bank explained that after six months of no activity, the bank starts assessing its monthly dormant account fees. The problem is that i have definitely gone more than six months in the past without activity, so this must be a new rule -- perhaps one hidden in a new set of "terms and conditions" for the account? I don't know. Initially they offered to refund me a portion of the fees.

But then my account again was assessed dormant account fees that again brought the account to zero, only this time they started accruing after only 3 months of no activity. How could 3 months of no activity be grounds for labeling an account dormant? A phone call to the branch where i opened the account was unreturned. Customer service declined to offer me any fee refund. I was told "we appreciate your years of banking with us," and thus ended my 15 years of being a huntington account holder, after the bank garnished my entire account balance via successive (dubious in my view) fees.

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Other Huntington Reviews

kalo420's Profile Image

Reviewed by kalo420

Mar 30th 2015

1 out of 5 marks

Unprofessional and unhelpful

Asked for a copy of the policy regarding deposits. I was told that they don't give policy out to customers or public. LOL, was told it was their policy not to give out the policy. And if i didn't like the policy to go bank somewhere else. Aside from the lack of assistance, and complete uncaring attitude, the unprofessional way this problem was addressed is what is most irritating......that and the fact that its still unresolved. Save yourself some frustration and bank elsewhere. On the other side get a job with Huntington, and then you can be rude and ignorant with the bonus of being payed for it.

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dkeaton576's Profile Image

Reviewed by dkeaton576

Apr 6th 2015

1 out of 5 marks

columbus ohio lincoln village branch

Worst bank ever! Slow service everyone I come here im waiting at the drive through window min of 20 minutes for a deposit. The staff is rude and incompetent they have made numerous mistakes on deposits and will argue with customers even when they are wrong. I have been waiting today at the window for 25 min. Pressed the talk button 2xs before they responded and was told to hold on again

Is this review helpful? ▲ Yes 2 ▼ No 0

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