Overall Rating

MyBankTracker rated Huntington based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

955
Branch Locations

Huntington Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Comerica Bank
Add
Bank Rates
KeyBank
Add
Compare Banks

Huntington Customer Review

Post a review
downtheline's Profile Image

1 out of 5 marks

Reviewed by downtheline

Jan 23rd 2013

Account Closed After Successive "dormant Account" Fees Reduced My Balance To Zero

I have been a checking account holder at this bank for 15 years. I've consistently maintained a balance, but lately only used the account occasionally. In july 2012, i logged into my account, only to find that it was closed. Dormant account fees of $5 per month had been assessed to the point where the balance was totally consumed. The bank explained that after six months of no activity, the bank starts assessing its monthly dormant account fees. The problem is that i have definitely gone more than six months in the past without activity, so this must be a new rule -- perhaps one hidden in a new set of "terms and conditions" for the account? I don't know. Initially they offered to refund me a portion of the fees.

But then my account again was assessed dormant account fees that again brought the account to zero, only this time they started accruing after only 3 months of no activity. How could 3 months of no activity be grounds for labeling an account dormant? A phone call to the branch where i opened the account was unreturned. Customer service declined to offer me any fee refund. I was told "we appreciate your years of banking with us," and thus ended my 15 years of being a huntington account holder, after the bank garnished my entire account balance via successive (dubious in my view) fees.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Huntington Reviews

suemoore2007hotmai's Profile Image

Reviewed by suemoore2007hotmai

Mar 25th 2014

2 out of 5 marks

Huntington Bank customer since 1980 horrible customer service

I have been a customer of Huntington Bank since 1980, I also have worked for Huntington bank for 30 years and receive a pension from them. On March 22 2014, Saturday, I wrote a check to church knowing our direct deposit was going to be in Monday night to cover with 24 hour grace period check came in for payment same time as direct deposit they returned check to sender instead of 24 hour grace period! As a long standing customer of Huntington Bank they should of payed my check !! I am not a new customer 6 months or less this caused an embarasament to me and the church I wrote the check too! After all these years Huntington bank serves false advertisement for customers.

Is this review helpful? ▲ Yes 5 ▼ No 2

Ashley83's Profile Image

Reviewed by Ashley83

Mar 14th 2012

5 out of 5 marks

Great

I would just like to say Huntington Bank is the best bank I have ever banked with. The 24 hour grace is amazing!! After all of the bad reviews I have seen, I have found out it lack of knowledge with people. Quit complaining about 24 hour grace if you dont know how to use it. They have a call center and banking offices to explain it to you. Also if you have online banking it clearly states you have to make a deposit to cover the negative balance and keep it positive to the following day. Its not rocket science to understand if your account is negative to make a deposit for what its over drawn plus all other items that havent posted.

Dont try and play the system and pretend you forgot about a check you clearly wrote and when it comes through you get charged fees. Obviously you dont keep a register and balance your books. That may mean you are not grown up enough to have a checking account or you are one of those people who try to play the system and when it back fires you call to complain about the mistake YOU made. Huntington is the only one who has 24 hour grace to make things right for your first overdraw. No other bank out there does this. Either stop over drawing your account or cover what you over draw and stop complaining. It gets old!

Is this review helpful? ▲ Yes 5 ▼ No 5

Post a review View all Reviews