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Huntington Customer Review

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downtheline's Profile Image

1 out of 5 marks

Reviewed by downtheline

Jan 23rd 2013

Account closed after successive "dormant account" fees reduced my balance to zero

I have been a checking account holder at this bank for 15 years. I've consistently maintained a balance, but lately only used the account occasionally. In July 2012, I logged into my account, only to find that it was closed. Dormant account fees of $5 per month had been assessed to the point where the balance was totally consumed. The bank explained that after six months of no activity, the bank starts assessing its monthly dormant account fees. The problem is that I have definitely gone more than six months in the past without activity, so this must be a new rule -- perhaps one hidden in a new set of "terms and conditions" for the account? I don't know. Initially they offered to refund me a portion of the fees. But then my account again was assessed dormant account fees that again brought the account to zero, only this time they started accruing after only 3 months of no activity. How could 3 months of no activity be grounds for labeling an account dormant? A phone call to the branch where I opened the account was unreturned. Customer service declined to offer me any fee refund. I was told "we appreciate your years of banking with us," and thus ended my 15 years of being a Huntington account holder, after the bank garnished my entire account balance via successive (dubious in my view) fees.

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Other Huntington Reviews

Moheyosman's Profile Image

Reviewed by Moheyosman

Mar 18th 2014

1 out of 5 marks

I got robbed

I got robbed by so called a bank ,my business account got charged $7120 in NSF over 3 months period ! They hold my credit card transactions Friday ,Saturday ,Sunday and Monday

Then they release it Tuesday !

Way to go huntington bank

Class action on your way ! See you in court

Is this review helpful? ▲ Yes 3 ▼ No 1

suemoore2007hotmai's Profile Image

Reviewed by suemoore2007hotmai

Mar 25th 2014

2 out of 5 marks

Huntington Bank customer since 1980 horrible customer service

I have been a customer of Huntington Bank since 1980, I also have worked for Huntington bank for 30 years and receive a pension from them. On March 22 2014, Saturday, I wrote a check to church knowing our direct deposit was going to be in Monday night to cover with 24 hour grace period check came in for payment same time as direct deposit they returned check to sender instead of 24 hour grace period! As a long standing customer of Huntington Bank they should of payed my check !! I am not a new customer 6 months or less this caused an embarasament to me and the church I wrote the check too! After all these years Huntington bank serves false advertisement for customers.

Is this review helpful? ▲ Yes 3 ▼ No 2

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