MyBankTracker rated Huntington based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
My husband and i opened a checking/savings account at huntington. What a mistake that was. My husband got his debit card 3 days after opening. After a week and not getting my debit card, i called. They had cancelled the request, stating rather rudely that they couldnt verify my address. Called the bank, supposedly got it all worked out. Another week passes, no debit card. Called, got the same stupid excuse. Went in with several pieces of mail, including a 'welcome to huntington' letter from them!
All in all, it took 3 weeks to get a stupid debit card. I had no access to my money during this time, either, as they hadnt even bothered to give me a couple starter checks. I was assured id get a card in the mail within 2 days. Well, that part worked. Too bad the card did not. I knew as soon as i opened the envelope it was a bust, as there was no sticker on the card, no activation number, and it said it was a replacement card. So, went to the bank, and was assured it would work. After going to 2 different stores, it did not work, at all.
So... Off to the bank. Stood at the teller window for over an hour while the very nice girl tried to get this worked out. Well, they finally got the problems ironed out and the card works. Today, i get 2 separate letters from them stating that they have no signature cards on file for our checking or savings account. We signed signature cards the day we opened the account. Suffice it to say im more than disgusted with this bank and will be closing our account and going elsewhere. I have never had these problems opening an account... Ever. Do not open any kind of account at Huntington!
Worst bank ever! Slow service everyone I come here im waiting at the drive through window min of 20 minutes for a deposit. The staff is rude and incompetent they have made numerous mistakes on deposits and will argue with customers even when they are wrong. I have been waiting today at the window for 25 min. Pressed the talk button 2xs before they responded and was told to hold on again
Asked for a copy of the policy regarding deposits. I was told that they don't give policy out to customers or public. LOL, was told it was their policy not to give out the policy. And if i didn't like the policy to go bank somewhere else. Aside from the lack of assistance, and complete uncaring attitude, the unprofessional way this problem was addressed is what is most irritating......that and the fact that its still unresolved. Save yourself some frustration and bank elsewhere. On the other side get a job with Huntington, and then you can be rude and ignorant with the bonus of being payed for it.