My husband and i opened a checking/savings account at huntington. What a mistake that was. My husband got his debit card 3 days after opening. After a week and not getting my debit card, i called. They had cancelled the request, stating rather rudely that they couldnt verify my address. Called the bank, supposedly got it all worked out. Another week passes, no debit card. Called, got the same stupid excuse. Went in with several pieces of mail, including a 'welcome to huntington' letter from them!
All in all, it took 3 weeks to get a stupid debit card. I had no access to my money during this time, either, as they hadnt even bothered to give me a couple starter checks. I was assured id get a card in the mail within 2 days. Well, that part worked. Too bad the card did not. I knew as soon as i opened the envelope it was a bust, as there was no sticker on the card, no activation number, and it said it was a replacement card. So, went to the bank, and was assured it would work. After going to 2 different stores, it did not work, at all.
So... Off to the bank. Stood at the teller window for over an hour while the very nice girl tried to get this worked out. Well, they finally got the problems ironed out and the card works. Today, i get 2 separate letters from them stating that they have no signature cards on file for our checking or savings account. We signed signature cards the day we opened the account. Suffice it to say im more than disgusted with this bank and will be closing our account and going elsewhere. I have never had these problems opening an account... Ever. Do not open any kind of account at Huntington!
I would just like to say Huntington Bank is the best bank I have ever banked with. The 24 hour grace is amazing!! After all of the bad reviews I have seen, I have found out it lack of knowledge with people. Quit complaining about 24 hour grace if you dont know how to use it. They have a call center and banking offices to explain it to you. Also if you have online banking it clearly states you have to make a deposit to cover the negative balance and keep it positive to the following day. Its not rocket science to understand if your account is negative to make a deposit for what its over drawn plus all other items that havent posted.
Dont try and play the system and pretend you forgot about a check you clearly wrote and when it comes through you get charged fees. Obviously you dont keep a register and balance your books. That may mean you are not grown up enough to have a checking account or you are one of those people who try to play the system and when it back fires you call to complain about the mistake YOU made. Huntington is the only one who has 24 hour grace to make things right for your first overdraw. No other bank out there does this. Either stop over drawing your account or cover what you over draw and stop complaining. It gets old!
its a tough one but I've definitely got some dirt on them now! lorain county court of common pleas. case no. 13cv181571. I'm about to start a class action and could use all the people they've hurt pertaining to overdraft fees, inaccurate account balances and defective checks. my info is on the docket. please send me a letter and i'll respond by mail or phone if you provide.