My husband and i opened a checking/savings account at huntington. What a mistake that was. My husband got his debit card 3 days after opening. After a week and not getting my debit card, i called. They had cancelled the request, stating rather rudely that they couldnt verify my address. Called the bank, supposedly got it all worked out. Another week passes, no debit card. Called, got the same stupid excuse. Went in with several pieces of mail, including a 'welcome to huntington' letter from them!
All in all, it took 3 weeks to get a stupid debit card. I had no access to my money during this time, either, as they hadnt even bothered to give me a couple starter checks. I was assured id get a card in the mail within 2 days. Well, that part worked. Too bad the card did not. I knew as soon as i opened the envelope it was a bust, as there was no sticker on the card, no activation number, and it said it was a replacement card. So, went to the bank, and was assured it would work. After going to 2 different stores, it did not work, at all.
So... Off to the bank. Stood at the teller window for over an hour while the very nice girl tried to get this worked out. Well, they finally got the problems ironed out and the card works. Today, i get 2 separate letters from them stating that they have no signature cards on file for our checking or savings account. We signed signature cards the day we opened the account. Suffice it to say im more than disgusted with this bank and will be closing our account and going elsewhere. I have never had these problems opening an account... Ever. Do not open any kind of account at Huntington!
I bank at the shadyside, ohio branch. I have been a customer for 13 years. I have had my bank card number stolen twice, the 2nd time being just as recent as yesterday. Huntington saw that a charge was trying to go through on my card that wasn't familiar to my account and blocked it. The transaction was put through a second time at a much smaller amount that then went through times 2. Many years ago, my card number was stolen and caused turmoil for my account.
Huntington was right on it, replaced the money stolen from me then went after that person/persons for the money. Had it gone any other way, it would have been horrible for me. Their employees are always on top of their game and greet us all by first name when walking in or using the drive through. I have nothing but good to say and i highly recommend them for your banking needs. I can't say enough nice things about this particular branch.
I recently moved to indianapolis, in from texas. Since the bank i used in texas does not operate in indiana, i was forced to open an account with a different bank, for some reason i chose huntington. I opened my account, made my opening deposit and when meeting with the manager, requested a direct deposit form to submit to my employer. Everyone was super nice and the branch manager filled out the form personally before printing it off. I was really impressed by the level of personal service i received; that is, until my first payday came and went with no deposit made to my account.
To make a long story short, both the routing number and account number the manager placed on my direct deposit form were wrong. Not only were they wrong, but no one at the branch seems the least bit concerned that while they're wasting time passing the blame from one person to another, my missing paycheck problem has still not been resolved. I would have been upset had any paycheck been lost, but i would be a little more understanding had this not been my first check after moving to a new city and opening an account at a new bank. I am now living off my meager savings while the representatives at huntington bank, michigan rd.
Branch continue to do absolutely nothing about rectifying my situation. I would warn anyone to think twice before doing business here.