My husband and i opened a checking/savings account at huntington. What a mistake that was. My husband got his debit card 3 days after opening. After a week and not getting my debit card, i called. They had cancelled the request, stating rather rudely that they couldnt verify my address. Called the bank, supposedly got it all worked out. Another week passes, no debit card. Called, got the same stupid excuse. Went in with several pieces of mail, including a 'welcome to huntington' letter from them!
All in all, it took 3 weeks to get a stupid debit card. I had no access to my money during this time, either, as they hadnt even bothered to give me a couple starter checks. I was assured id get a card in the mail within 2 days. Well, that part worked. Too bad the card did not. I knew as soon as i opened the envelope it was a bust, as there was no sticker on the card, no activation number, and it said it was a replacement card. So, went to the bank, and was assured it would work. After going to 2 different stores, it did not work, at all.
So... Off to the bank. Stood at the teller window for over an hour while the very nice girl tried to get this worked out. Well, they finally got the problems ironed out and the card works. Today, i get 2 separate letters from them stating that they have no signature cards on file for our checking or savings account. We signed signature cards the day we opened the account. Suffice it to say im more than disgusted with this bank and will be closing our account and going elsewhere. I have never had these problems opening an account... Ever. Do not open any kind of account at Huntington!
Have tried to close account several times by phone since live in Texas. Huntington reps rude, appear unfamiliar with bank procedures, and have failed to return phone calls at least four times. May have to have Columbus lawyer friend make visit to Huntington just to close account. Incredible!
I bank at the shadyside, ohio branch. I have been a customer for 13 years. I have had my bank card number stolen twice, the 2nd time being just as recent as yesterday. Huntington saw that a charge was trying to go through on my card that wasn't familiar to my account and blocked it. The transaction was put through a second time at a much smaller amount that then went through times 2. Many years ago, my card number was stolen and caused turmoil for my account.
Huntington was right on it, replaced the money stolen from me then went after that person/persons for the money. Had it gone any other way, it would have been horrible for me. Their employees are always on top of their game and greet us all by first name when walking in or using the drive through. I have nothing but good to say and i highly recommend them for your banking needs. I can't say enough nice things about this particular branch.