I changed my account to money market once I deposited almost 50 grand. He told me this is the best interest earning account. I did not realise he hadn't changed my account until over 6 months later due to my rejecting statements mailed and viruses on computer to check. Plus I asked regularly with tellers my balance. Then I discovered after I moved to NC that I hadn't earned any interest. I called him and he said he remembers me and switching account, blamed in on someone else.. yet it's been over a year and he hasn't done a thing about it, NEVER returns my phone calls, blaims his not reserching on his personal issues and now only claims that he only remembers me coming in and saids now I didn't change my account to the Huntington Corp. I've filed a BBB report and they are giving me the shaft even though cameras prove it and was told they are able to view. I hope the manager stops lieing and takes responsibility for his failed actions. My bank has robbed me!!! They are crooks!!! I highly recommend to not ever bank with Huntington who hires a manager who can not do his job correctly and lies to cover his actions. They've made plenty of money off of me for many years earning interest off me... then they steal from me for extra bonus cash in their pockets. Next is court if they or BBB does not resolve this to pay me every penny I was owed.
Applied for a mortgage loan. Loan originator was not responsive to questions and did not provide any help with the purchase transaction. It came to the point my realtor even commented that this LO was not getting it. Seeing that this was heading towards disaster I cancelled the loan prior to any other expense other than the credit report. No appraisal was ordered. The application fee was $500. Huntington kept the funds and did not refund anything and won't. After asking them why they feel they should keep money they did not earn or provide services for, the reply was useless.
I am in the industry myself and know they never cancelled my loan like I requested since they have never sent HMDA papers which would be required since I had all of the elements of an application including a purchase contract and property address.
This is an excellent example of how Banks continue to rob, steal and not follow the regulations in place. Since they are so big they think that they are beyond any affects of audits since its a numbers game. They violate lending laws and their is no civil recourse for consumers. Fines and pointed fingers do not scare financial institutions because the have coffers full of money taken from others they did not earn to pay the fines and to hire attorneys.
Facing unemployment, a job was suddenly offered out of state. We called Huntington to explain the situation and try to work with them on our mortgage. We were told they couldn't work with us until we missed a couple payments. They denied the two short sale offers we received. Homesavers, the department in Huntington that deals with foreclosures, typically took 2-4 weeks to return phone calls or emails. When the house went into foreclosure, we had to contact their lawyers to get any response. And then after our deed-in-lieu was recorded, of which we received notification, we still received collection calls on our mortgage. Collection agents were always rude and never seemed to know that we were working with Homesavers, often asking questions that we had answered every other time we spoke to them. According to the legal documents we signed and had notarized, regarding the deed-in-lieu, Huntington cannot continue to pursue us for the value of the mortgage. So, they also seem to be breaking the law. Never bank with them and certainly never get a mortgage through them.