I changed my account to money market once I deposited almost 50 grand. He told me this is the best interest earning account. I did not realise he hadn't changed my account until over 6 months later due to my rejecting statements mailed and viruses on computer to check. Plus I asked regularly with tellers my balance. Then I discovered after I moved to NC that I hadn't earned any interest. I called him and he said he remembers me and switching account, blamed in on someone else.. yet it's been over a year and he hasn't done a thing about it, NEVER returns my phone calls, blaims his not reserching on his personal issues and now only claims that he only remembers me coming in and saids now I didn't change my account to the Huntington Corp. I've filed a BBB report and they are giving me the shaft even though cameras prove it and was told they are able to view. I hope the manager stops lieing and takes responsibility for his failed actions. My bank has robbed me!!! They are crooks!!! I highly recommend to not ever bank with Huntington who hires a manager who can not do his job correctly and lies to cover his actions. They've made plenty of money off of me for many years earning interest off me... then they steal from me for extra bonus cash in their pockets. Next is court if they or BBB does not resolve this to pay me every penny I was owed.
Wow, i just got off the phone with a supposed manager. She kept talking over me the whole time. I was trying to figure out why some pending payments posted after 6:30 pm, causing my account to go negative. She actually told me that they post charges after midnight for the previous day. How would i know that the pending charges would actually go through that late? I even deposited money to make sure my account would be current, but did not deposit enough. Everything about this situation is terrible. I've never heard of a bank posting after the fed closes. I've worked in 2 banks and we always told customers that nothing posts after the fed closes. That is why your deposits after 4 pm eastern time have that disclaimer that they may not count for that day.
We were switched to Huntington after our local, smaller bank closed. All of our accounts went to Huntington (we were not given any other options/bank choices). Huntington does not list/show "actual date" of ATM or debit transactions when posted online or on statements as written in your register to match up easily. They do not post any non ATM fees untill the end of each month & they do not include any way to match up non ATM fee(s) with non ATM transaction(s); (fees: they add them all together and post at the end of the month in one lump sum. no # to match with transaction it pertains to). They need to post all fees with non ATM transactions when they are done (not at the end of the month) & with a number that matches the transaction it goes with, showing/list the "actual date" of when all ATM or debit transaction(s) were done on with their posting date (which can be sometimes days apart depending on when transaction was done on-like on a weekend.. ). If a little bank like we once had could do all of this, why can't/doesn't a bigger bank like Huntington? What are they hiding? They taking $ we don't know about? How can you tell if you can't match up actual (transaction) date written in your register with theirs? Are they deliberately trying to make folks screw up so they (Huntington) get overdraft $ charges? Over all, we hate Huntington Bank. Wished we'd have had a choice in this switch. Never would have gone here.