I'm not joking. Twice in the last month we made a relatively modest CASH deposit and found a fee on our statement for the bank to accept our cash. First time it was $3.00, the next time it was $4.40. I thought accepting cash deposits was part of the regular job duties of a teller. I'm flabbergasted.
I get direct deposit every other Friday. I also get a paper check which I deposited the following Saturday. Monday, I checked my account balance online and was wondering why my balance was so low when I should have more available. I subtracted each transaction from the deposit 3 days prior, and should have over $129 more to my balance(not including the check I deposited on Saturday). I then called customer service and the rep told me that the computer sometimes "plays" with the numbers. I was thrown!!I How can the computer play with the transaction amounts and balance? I asked the rep. He said he did not know, and kept repeating the same thing over and over about the computer playing with your account balance. He then told me I should get my true account balance by the end of the business day. If I cannot trust a bank to hold the correct amount of money I have, then what the h**** is the purpose of banking here???
its a tough one but I've definitely got some dirt on them now! lorain county court of common pleas. case no. 13cv181571. I'm about to start a class action and could use all the people they've hurt pertaining to overdraft fees, inaccurate account balances and defective checks. my info is on the docket. please send me a letter and i'll respond by mail or phone if you provide.