Years ago I used their ATM machine, using a card from another bank. The guy in front of me was very angry. He was elderly so I figured he didn't understand technology. I use the machine, and everything seems alright. However, when it said it was dispensing cash nothing came out. I went in and reported it. They said they had to review it. I kept calling and calling for months and they said they were still investigating. I finally gave up and got screwed out of $80.
I boycotted them for years. Then I get an offer in the mail from them for a free $100. Cool, I figured I would join that and it would make up for the $80 they stole from me. I entered the promotional code online and it said redeemed. I went into the bank and they told me that offer is expired. I asked how is this possible since the expiration date hasn't been reached. They said they canceled the offer. I told them it's false advertising, and nowhere did it say they could cancel the promotion early.
Their employees are the rudest people on earth. If you bank with Huntington your a total sucker.
Have tried to close account several times by phone since live in Texas. Huntington reps rude, appear unfamiliar with bank procedures, and have failed to return phone calls at least four times. May have to have Columbus lawyer friend make visit to Huntington just to close account. Incredible!
I bank at the shadyside, ohio branch. I have been a customer for 13 years. I have had my bank card number stolen twice, the 2nd time being just as recent as yesterday. Huntington saw that a charge was trying to go through on my card that wasn't familiar to my account and blocked it. The transaction was put through a second time at a much smaller amount that then went through times 2. Many years ago, my card number was stolen and caused turmoil for my account.
Huntington was right on it, replaced the money stolen from me then went after that person/persons for the money. Had it gone any other way, it would have been horrible for me. Their employees are always on top of their game and greet us all by first name when walking in or using the drive through. I have nothing but good to say and i highly recommend them for your banking needs. I can't say enough nice things about this particular branch.