I had 2 transactions that came into my checking acct. on the same day (9.92 and 38.49). Apparently I only had about 16.00 dollars in my acct. There was enough to cover the $9.92 but not the $38.49. Instead of taking the lower amt. out first, so there wouldn"t be a $37.50 charge , the bank took out the higher amt. so then neither one would be covered and they charged an overdraft fee of $75.00! That's some good customer service. Instead of helping the customer in this poor economy, they screw them!
I recently moved to Indianapolis, IN from Texas. Since the bank I used in Texas does not operate in Indiana, I was forced to open an account with a different bank, for some reason I chose Huntington. I opened my account, made my opening deposit and when meeting with the manager, requested a direct deposit form to submit to my employer. Everyone was super nice and the branch manager filled out the form personally before printing it off. I was really impressed by the level of personal service I received; that is, until my first payday came and went with no deposit made to my account.
To make a long story short, both the routing number and account number the manager placed on my direct deposit form were WRONG. Not only were they wrong, but no one at the branch seems the least bit concerned that while they're wasting time passing the blame from one person to another, my missing paycheck problem has still not been resolved.
I would have been upset had any paycheck been lost, but I would be a little more understanding had this not been my first check after moving to a new city and opening an account at a new bank. I am now living off my meager savings while the representatives at Huntington Bank, Michigan Rd. Branch continue to do absolutely nothing about rectifying my situation. I would warn anyone to think twice before doing business here.