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Huntington Customer Review

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pujiin01's Profile Image

2 out of 5 marks

Reviewed by pujiin01

Jan 10th 2013

overdraft fees

I had 2 transactions that came into my checking acct. on the same day (9.92 and 38.49). Apparently I only had about 16.00 dollars in my acct. There was enough to cover the $9.92 but not the $38.49. Instead of taking the lower amt. out first, so there wouldn"t be a $37.50 charge , the bank took out the higher amt. so then neither one would be covered and they charged an overdraft fee of $75.00! That's some good customer service. Instead of helping the customer in this poor economy, they screw them!

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  • Bob
    December 28th, 2013

    It's a fee for using their money. If you don't have the money don't spend it. Serves you right being charged for over drafting.

Other Huntington Reviews

beathardaolcom's Profile Image

Reviewed by beathardaolcom

Nov 1st 2014

1 out of 5 marks

Terrible Customer Service

Have tried to close account several times by phone since live in Texas. Huntington reps rude, appear unfamiliar with bank procedures, and have failed to return phone calls at least four times. May have to have Columbus lawyer friend make visit to Huntington just to close account. Incredible!

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montegirl68's Profile Image

Reviewed by montegirl68

Oct 28th 2014

5 out of 5 marks

I Wouldn't Bank With Any Other! :)

I bank at the shadyside, ohio branch. I have been a customer for 13 years. I have had my bank card number stolen twice, the 2nd time being just as recent as yesterday. Huntington saw that a charge was trying to go through on my card that wasn't familiar to my account and blocked it. The transaction was put through a second time at a much smaller amount that then went through times 2. Many years ago, my card number was stolen and caused turmoil for my account.

Huntington was right on it, replaced the money stolen from me then went after that person/persons for the money. Had it gone any other way, it would have been horrible for me. Their employees are always on top of their game and greet us all by first name when walking in or using the drive through. I have nothing but good to say and i highly recommend them for your banking needs. I can't say enough nice things about this particular branch.

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