About Investors Bank

Investors Bank is a full-service community bank that has been serving customers since 1926. With over 100 branches in NJ and NY, we offer quality services and products for consumers and businesses.
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Overall Rating

MyBankTracker Grade

Customer Rating
Based on 14 Reviews
Financial Health
Based on Texas Ratio: 7.46
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Locations & Hours

Investors Bank Location Map
Investors Bank Location Map
We found branches close to you and 134 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

refer13's Profile Image

Reviewed by refer13

Aug 16th 2014

5 out of 5 marks

The Best Bank I've Ever Had!

Love the clean pleasant look as you enter any Investors Bank here in N.Y., or N.J.. Investors Bank reminds me of past days, where they knew your first name as you entered the Bank. Always greeted with a smile, and the Employees go beyond the scope of there job to help you in anyway they can!

I Thank All of the Employees at Investors

Is this review helpful? ▲ Yes 1 ▼ No 0

Joseph Y's Profile Image

Reviewed by Joseph Y

Feb 9th 2011

3 out of 5 marks


I posted my first interaction a week ago. After a lot of complaining, my loan officer cut me a personal check to compensate me for being overcharged. I'm torn on the rating, as the fact that it was a personal check is very impressive. I'm sticking with average because I ended up with the deal that we agreed to

Is this review helpful? ▲ Yes 3 ▼ No 0

JoeyD's Profile Image

Reviewed by JoeyD

Nov 13th 2014

1 out of 5 marks

Terrible Policies

I am not a customer of Investors Bank, nor will I ever be after my first and only experience with them. I received a refund check from my oral surgeon's office and when I walked into the branch to cash the check (written on Investors Bank check) they would not cash the check if it was not a payroll check or if I did not have an account with them. As I typically use my own bank for financial transactions, I'm not aware if this is an industry standard or some garbage policy made up by Investors Bank.

What good is paying someone by check if the bank it is drawn on will not honor it? Absolutely stupid. The tellers at the bank on Route 38 in Mt. Laurel NJ were of ZERO help and extremely condescending. After refusing to honor THEIR check, I left the branch and noticed that TD Bank (my bank) across the street. Kind of crazy that TD Bank had no problem in accepting the check drawn on Investors Bank. I will never accept another check drawn on Investors Bank and I will never do business with them. EVER. The worst customer service experience I've had in a long time and will not tolerate it.

Is this review helpful? ▲ Yes 1 ▼ No 0

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Bank Rates

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