About KeyBank

KeyBank has approximately 18,400 employees and 2.2 million retail, small business, and corporate and investment clients. There are 985 Key branches located in Alaska, Colorado, Idaho, Indiana, Kentucky, Maine, Michigan, New York, Ohio, Oregon, Utah, Vermont, and Washington, and 1,479 ATMs. KeyCorp maintains business offices in 31 states. In 2008, Key was ranked 321 on the Fortune 500 list.
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Overall Rating

C+
Grade

KeyBank Report Card

Overall rating score 46%
Customer Rating
Based on 102 Reviews
Financial Health
Based on Texas Ratio: 9.31
Bank Fees
vs. Average
Bank Rates
vs. Average
Number of Locations
vs. Similar Institutions
Mobile Banking
Quality of Mobile Services

Locations & Hours

KeyBank Location Map
KeyBank Location Map
We found branches close to you and 1,065 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

David M's Profile Image

Reviewed by David M

Jul 30th 2010

4 out of 5 marks

jonscott's Profile Image

Reviewed by jonscott

Dec 27th 2011

2 out of 5 marks

this has to be the worst bank in the midwest, customer service and fees are terrible

this has to be the worst bank in the midwest, customer service is terrible and the fees are not even competetive

Is this review helpful? ▲ Yes 3 ▼ No 0

madaboutyou's Profile Image

Reviewed by madaboutyou

May 30th 2011

1 out of 5 marks

GREEDY BANK!!!!

this bank is BULLSHIT if you want to open a account in this bank dont do it they are the most sneaky ass bank ever, they charge overdraft fee $30 every freaking week!!!and they wont tell you or explaine this when you open an account!!!!!!!!!! they will put you in whole!!!! SHITTY FUCKING KEY BANK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Is this review helpful? ▲ Yes 4 ▼ No 0

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Bank Rates

NAME RATE (APY) MIN TO EARN APY MIN TO OPEN
Key Saver

0.02%

$2,500

$50

NAME RATE (APY) MIN TO EARN APY MIN TO OPEN
Key Silver Money Market Savings

0.05%

$2,500

$50

NAME RATE (APY) MIN TO EARN APY MIN TO OPEN
Key Express Free Checking

0.00%

$50

$50

Key Privilege Select Checking

0.00%

$100,000

$100,000

Key Student Checking

0.00%

$50

$50

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$33

$30

Stop Payment item

$33

$27

Return Deposit

$10

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$5

$8

Non-Bank ATM

$2

$1

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