First, the agent wrote my name wrong when I opened the account, I stay there for many hours just to open account. Second, the agent told me wrong things about $200 promotion. Later, I didn't get $200. They just say sorry about that, and do nothing for that. Also, if i cancel that account, they still need to charge $25. The agents are unprofessional. The bank system are trash. And when you open, you must wait 6 months. And there's maintenance fee for each month. Terrible experience. So be very careful. The promotions most are trap.
After I deposited $5000 check my troubles started. It's been held for past 10 days. First I was informed of possible "fraud" rather than " hold is a standard procedure for big checks". Nobody bothered to explain anything to me, but they did freeze all of my accounts, closed one with out my consent and blocked my card. At this point nobody can tell me why is my card blocked even though I have funds on my account aside from 5k that is coming out on Wednesday. Fraud department people are conveniently always unavailable. I have been left with no food and transportation over the Thanksgiving and I am completely denied access to MY money. This treatment is full on profiling of poor people who rarely have big deposits. I am the most bothered my the lack of understanding, complete abandonment an the fact that nobody is willing to tell me what is going on. Shame on you Key bank, even a poor person manages not to be poor anymore, I guess that is too suspicious for you. Shame on you!
We were getting a house and after they told us we were approve for everything and then one day before closing they denied me. The loan officer name Steve lied all the time about saying, get your thing's packed because we can get the house. You need to be very careful when you deal with key bank because they will lie to you right to your face. They will lose a lot of business and i can't see how they stay in business. They charge me even after they denied me, $415.00 for paper work. They should be closed down.
The branch manager in Parma, Jen, does not take inquiries seriously. She does not hold accountability for when their bank makes mistakes. She does not try to help the customer in the best way that she can. Key Bank overall takes your money without your permission, and when asked about the situation, they avoid your questions, and will not show you proof of anything.
Key bank conducted an inefficient, unfair human resources investigation and didnâ??t carefully review all the facts. It falsely cited Company policy violations as the reason for my termination and it included those "false violationsâ?? on my U5 termination reason.
Key bank made defamatory comments on my U-5 termination notice because
1. I escalated my wrongful termination to senior level executives.
2. I complained about discrimination on the job and told I wanted to report the violations.
I wanted to gather just the general information after my termination (Time stamp, termination notice, etc). After 5 failed tries to HR, ER and Manager I send an email to Key bank President, HR Head. I wanted to tell them it was a wrongful termination and it wasnâ??t due to company policy violation and it was for Discrimination. I followed their open door policy to dispute my wrongful discharge. After careful consideration I told them I will seek legal advice to resolve this dispute for my safety and protection.
I was on the process disputing my termination due to discrimination. I wanted a fair and unbiased person to go over the details of my wrongful termination and I was following Key bank's "Open door dispute process".
04/16/13 Met life (Future Employer) called me and told me I have serious violations in my U5. And now my career is over because Key bank Retaliate and made defamatory comments in my U5 .
During My exit interview 3/26/13 ER specialist said â??Key bank positions will be neutral for employment termination reasonâ??