Overall Rating

MyBankTracker Grade

B+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,093
Branch Locations

KeyBank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Reviews
Citizens Bank
Add
Bank Rates
Bank of the West
Add
Compare Banks

KeyBank Customer Review

Post a review
babygurl2090's Profile Image

1 out of 5 marks

Reviewed by babygurl2090

Jan 18th 2013

Horrible!! Fees For Everything! Rude People!

I never over drafted my account until this one time about a week ago and they would not waive the fee then charged me a second fee. I called in about the problem they then charged me a fee to use the customer service (yes i get charged to call in about my own account) i then realized i had a fee on my savings so i called in to ask about it because i should not be getting fees if i have a transfer set up from my checking to savings every week they then charged me another fee for calling in and would not waive the fee!! The managers do not help you they are rude when you question them. Cannot wait to get away from this bank! Hidden fees every where!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other KeyBank Reviews

unhappy1234's Profile Image

Reviewed by unhappy1234

Jan 15th 2015

1 out of 5 marks

Don't Use Key Bank

Key Bank is not for its customers, charge for everything, lots of promises that are not kept, there is no banking at key, terrible bank, the absolute worst bank

Is this review helpful? ▲ Yes 1 ▼ No 0

dasey716's Profile Image

Reviewed by dasey716

Dec 16th 2014

1 out of 5 marks

bad customer service

Teller didn't even greet me, or tell me to have a great day, worst service ever will be closing my account when I can. Noone should ever be treated that way when they do there buisness with them. Will not be recommending this bank to anyone ever . However todd was great to his customer

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews