Overall Rating

MyBankTracker rated KeyBank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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KeyBank Customer Review

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michaely3000's Profile Image

1 out of 5 marks

Reviewed by michaely3000

Jul 12th 2012

Key Bank Is A Bad Bank, Never Do Business Again With Them Again

They sold our name and information to advertising company, we got so many mail and telephone calls and email you can not believe. They will also trying to steal your money if you did not pay attention, they are not a banker, they are a robber, we just found our how much money they steal from us. Charging us without notify us. Also when we get a loan approve by them they did not told us there is a fee when we cancel the loan. I hate keybank......

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Other KeyBank Reviews

the172flyr's Profile Image

Reviewed by the172flyr

Feb 18th 2015

1 out of 5 marks

Sucks

Opened an account 3 weeks ago, they were supposed to order my checks, never happened. Called 800 # to get help with bill payer, some other country, hardly any english, tried this twice. Supposed to reserve me a safe deposit box and call me in 3 days, never happened. So i go in to cancel the account, and the old guy behind the counter says he is going to charge me an early cancellation fee, ya right, i left $1 there, now the bastards can send me a monthly statement, glad it will cost them. Bite me key bank

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unhappy1234's Profile Image

Reviewed by unhappy1234

Jan 15th 2015

1 out of 5 marks

Don't Use Key Bank

Key Bank is not for its customers, charge for everything, lots of promises that are not kept, there is no banking at key, terrible bank, the absolute worst bank

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