I have had KeyBank for a while because it is right across the street from where I work and therefor convenient. I will be closing my account due to numerous problems and issues with this bank.
The fees for this bank are outrageous! Fees for everything! An overdraft fee is 39.00. And you better be careful because this bank takes all of your debits out for the day before any credits you put in. A little shady! And the best part is that if you look at your online account, that shows you the credits go in first and so what your looking at is not accurate at all.
Worst bank I have ever dealt with. USE ANOTHER BANK!!
The overall spend the bank is all new look outside please upgrade
So sick and tired of Key Bank. I understand there are charges for certain things but when they don't explain that to you and you go through about 5 different accounts with one lie after another. Its so frustrating. Funny how they say $15 for every withdrawal and you look in the bank statement and its $30. Wow huge difference right? Not the only bad experience. I have had one other person warn me and I gave it a chance. Big mistake. I would avoid Key Bank unless you want to be charged for stupid charges and the employees there seem like they don't care and make excuses.