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B+
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KeyBank Customer Review

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Kate's Profile Image

1 out of 5 marks

Reviewed by Kate

May 1st 2012

Worst Bank Ever, Takes Forever To Clear Checks, Does Not Have Up To Date Info, Completely False Records.

This has to be the worst bank. I really would like to start a lawsuit against them for their mistakes costing me money. They constantly change information and dates on transactions, take forever to clear checks, do not have up to date transaction info. I received two overdraft fees for their mistakes but they backpedaled and changed dates on my account to make it appear as though it was my fault.

My advice (and i wish i would've followed this myself) is to take daily screen shots and save as well as print these with the date of save and print somewhere clear so that if you encounter the same problem you have evidence to back yourself up. They do dirty business, and on second thought, you should just run in the opposite direction of any key bank you may have even the tiniest inclination to walk in to. Horrible service, they are rude and incompetent and i can't believe i put up with their crap for five years, but no more. Switched banks and got $100 for doing it. Screw you key.

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Other KeyBank Reviews

AvoidKeyBank's Profile Image

Reviewed by AvoidKeyBank

Sep 22nd 2014

1 out of 5 marks

Terrible Bank

I have 3 local accounts and have decided to close my Key Bank account and just have 2 accounts now; as both of those banks are excellent and I've been with each for many years. Without getting into details and wasting any more time with key bank; I'll just advice people against Key Bank and leave it at that.

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mocaby79gmailcom's Profile Image

Reviewed by mocaby79gmailcom

Sep 17th 2014

5 out of 5 marks

They Always Greet You When You Come Into The Branch By Your ...

The overall spend the bank is all new look outside please upgrade

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