This has to be the worst bank. I really would like to start a lawsuit against them for their mistakes costing me money. They constantly change information and dates on transactions, take forever to clear checks, do not have up to date transaction info. I received two overdraft fees for their mistakes but they backpedaled and changed dates on my account to make it appear as though it was my fault.
My advice (and i wish i would've followed this myself) is to take daily screen shots and save as well as print these with the date of save and print somewhere clear so that if you encounter the same problem you have evidence to back yourself up. They do dirty business, and on second thought, you should just run in the opposite direction of any key bank you may have even the tiniest inclination to walk in to. Horrible service, they are rude and incompetent and i can't believe i put up with their crap for five years, but no more. Switched banks and got $100 for doing it. Screw you key.
Key Bank is not for its customers, charge for everything, lots of promises that are not kept, there is no banking at key, terrible bank, the absolute worst bank
Teller didn't even greet me, or tell me to have a great day, worst service ever will be closing my account when I can. Noone should ever be treated that way when they do there buisness with them. Will not be recommending this bank to anyone ever . However todd was great to his customer