My name is Tiphanny and I signed up with M & T Bank in late 2011. My banking experience has been great. Whatever issues I have had, I was assisted with great customer care and professionalism. I'm extremely happy with services provided by Axel Mezquita in customer service. Any problems, start to finish, Axel has always been there.
I'm very much appreciative of the services rendered.
If you decide to bank with M&T, don't open a savings account. Just give them your money. Their fees will eat up your money and you can save time by simply giving it to them. Also saves then the trouble of steeling it from you. Terrible banking experience.
M&T Bank uses a highly illegal scheme to steal money from all of its customers. It will hold incoming funds just long enough to let another incoming debit bounce so they can charge you their $38.50 insufficient funds fee.
They also play fast and loose with international atm transactions. I had no problems for 2 years then all of a sudden they claimed I was withdrawing more than I had in the account...you guessed it ...more fees. This is actually illegal.
M&T Bank steals from it's customers and I hope the hell the scumbags that run that bank get caught and go to jail for a long time.
Customer service will basically listen to you then tell you there is nothing they can do...I was actually on the phone with a customer service rep trying to understand her convoluted reasoning as to why I was getting insufficient funds fees to my account when I overheard another customer service rep tell her to just hang up on me....and I was being polite.