Compare

Bank Report Card

Overall Rating

About M&T Bank

With more than 780 convenient branches located throughout New York, Pennsylvania, Maryland, Washington, D.C., Virginia, West Virginia, Florida, Delaware and Toronto, Canada- plus free account access at over 2,000 M&T Bank ATMs-we're never far from where you live, work, shop and play.

Visit website

Customer Service Number

1-800-724-2440

Average Customer Reviews

2 out of 5 marks for 88 reviews

Poor

Bank Financial Health

Texas Ratio

Fair

Bank Fees

According to National Average

Fair

Interest Rates

According to National Average

Fair

Number of Locations

According to National Average

Fair

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

M&T Bank Fees & Rates

  • Type Fee National average
    Monthly Inactivity N/A $6
    Non-Sufficient Fund (Overdraft) $39.50 $30
    Stop Payment item $30 $27
    Return Deposit $10 $16
    Domestic Wire Transfer (Outbound) $20 $22
    Domestic Wire Transfer (Inbound) $12 $8
    Non-Bank ATM $0

    Up to 5 Refunds

    $1

M&T Bank Reviews

88

Average customer rating

2 out of 5 marks

See all 88 customer reviews »

Most Helpful Customer Reviews

tiphanny32's Profile Image

tiphanny32 reviewed M&T Bank

Mar 8th 2013

5 out of 5 marks

Professional & Quick

My name is Tiphanny and I signed up with M & T Bank in late 2011. My banking experience has been great. Whatever issues I have had, I was assisted with great customer care and professionalism. I'm extremely happy with services provided by Axel Mezquita in customer service. Any problems, start to finish, Axel has always been there.

I'm very much appreciative of the services rendered.

Is this review helpful? ▲ Yes 1 ▼ No 0

Mothdinkle's Profile Image

Mothdinkle reviewed M&T Bank

Feb 17th 2013

2 out of 5 marks

Lousy

If you decide to bank with M&T, don't open a savings account. Just give them your money. Their fees will eat up your money and you can save time by simply giving it to them. Also saves then the trouble of steeling it from you. Terrible banking experience.

Is this review helpful? ▲ Yes 2 ▼ No 0

TimothyBull's Profile Image

TimothyBull reviewed M&T Bank

Sep 25th 2012

1 out of 5 marks

Thieves

M&T Bank uses a highly illegal scheme to steal money from all of its customers. It will hold incoming funds just long enough to let another incoming debit bounce so they can charge you their $38.50 insufficient funds fee.

They also play fast and loose with international atm transactions. I had no problems for 2 years then all of a sudden they claimed I was withdrawing more than I had in the account...you guessed it ...more fees. This is actually illegal.

M&T Bank steals from it's customers and I hope the hell the scumbags that run that bank get caught and go to jail for a long time.

Customer service will basically listen to you then tell you there is nothing they can do...I was actually on the phone with a customer service rep trying to understand her convoluted reasoning as to why I was getting insufficient funds fees to my account when I overheard another customer service rep tell her to just hang up on me....and I was being polite.

Is this review helpful? ▲ Yes 3 ▼ No 0

Compare M&T Bank to other banks

Sovereign Bank

Sovereign offers a broad array of financial services and products including retail banking, business and corporate ba...

KeyBank

KeyBank has approximately 18,400 employees and 2.2 million retail, small business, and corporate and investment clien...

Citizens Bank

Citizens Financial Group, Inc. is a $160 billion commercial bank holding company. It is headquartered in Providence, ...

This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

Disclaimer: This information is believed to be reliable, but the information is not guaranteed. In addition, events since the information was collected may have altered an institution's financial ranking. Learn more

See something that's incorrect? Please notify us. We appreciate your help in our goal to provide MyBankTracker.com users the best experience. Contact Us