Overall Rating

MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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812
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M&T Bank Customer Review

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mrenee613's Profile Image

1 out of 5 marks

Reviewed by mrenee613

Jun 4th 2012

After So Many Years - I Can Not Believe Their Customer Service Would Turn So Bad

They took a check from another banking institution that i deposited and put a 7 day hold on it, even though the check was funded by the next day. This practice is unacceptable. $1,500. 00 floating for their benefit - that is very wrong. All my accounts are closing this week, since they care less about their customers. This was the final set back! Besides the continuous poor customer service, then charging me a monthly fee every month and having to call to get them to take it off because they signed me up for one of their specials! This is it! I have had enough!

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Other M&T Bank Reviews

syxsyxladjlsdjafls's Profile Image

Reviewed by syxsyxladjlsdjafls

Apr 18th 2015

1 out of 5 marks

its the people not the bank

i had good results until my bank rep left

after that total effupp

incompentent corporate and screwy IT programs compound the problems

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genung5's Profile Image

Reviewed by genung5

Apr 14th 2015

5 out of 5 marks

Great Bank!

I have only good to say about M&T Bank. Our branch in Norwich, NY, has been very helpful to us. When they first changed their name from Partners Trust, I was concerned. My concerns were groundless. Thank you M&T Bank for making banking a pleasure!

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