MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
They took a check from another banking institution that i deposited and put a 7 day hold on it, even though the check was funded by the next day. This practice is unacceptable. $1,500. 00 floating for their benefit - that is very wrong. All my accounts are closing this week, since they care less about their customers. This was the final set back! Besides the continuous poor customer service, then charging me a monthly fee every month and having to call to get them to take it off because they signed me up for one of their specials! This is it! I have had enough!
ive made 2 attempts to open an account for my 8 mos old daughter and both times ive left the hunt valley branch without being waited on. There is a complete lack of urgency to help customers. i have multiple accounts at this branch and im contemplating taking my business elsewhere. If this branch continues on this path eventually it will be shut down because people like myself will not bank here!
With a M&T Bank credit score of 799 and after being a loyal customer for 43 years, this bank informed me that they will be closing my accounts and that "they no longer want to do business with me". Refuse to give me a reason and never informed my local branch of this corporate decision. Somebody has to know! Doesn't even deserve one star but I had to in order to post this. Dave