Overall Rating

MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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M&T Bank Customer Review

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Beech's Profile Image

2 out of 5 marks

Reviewed by Beech

Feb 4th 2012

Disappointing

Closing my account this week. Between service fees and overdrafts for, as someone mentioned already in these reviews, TINY overdraws that could have been fixed by taking money out of my savings account, and rude staff, I've had enough. The staff are generally- and I've been to MANY branches- rude and hurried. They want to get you out of there as soon as they can. It's like a universal characteristic, with a couple exceptions. Today I called a branch to make sure they were open til 1pm. They were. I got there at 12:50pm and they had already closed. Open an account somewhere else.

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Other M&T Bank Reviews

ccastro's Profile Image

Reviewed by ccastro

Mar 9th 2015

1 out of 5 marks

zero customer service with walk in customers

ive made 2 attempts to open an account for my 8 mos old daughter and both times ive left the hunt valley branch without being waited on. There is a complete lack of urgency to help customers. i have multiple accounts at this branch and im contemplating taking my business elsewhere. If this branch continues on this path eventually it will be shut down because people like myself will not bank here!

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hockey143's Profile Image

Reviewed by hockey143

Jan 25th 2015

1 out of 5 marks

Dirty Deeds And There Done To Me

With a M&T Bank credit score of 799 and after being a loyal customer for 43 years, this bank informed me that they will be closing my accounts and that "they no longer want to do business with me". Refuse to give me a reason and never informed my local branch of this corporate decision. Somebody has to know! Doesn't even deserve one star but I had to in order to post this. Dave

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