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M&T Bank Customer Review

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Beech's Profile Image

2 out of 5 marks

Reviewed by Beech

Feb 4th 2012

Disappointing

Closing my account this week. Between service fees and overdrafts for, as someone mentioned already in these reviews, TINY overdraws that could have been fixed by taking money out of my savings account, and rude staff, I've had enough. The staff are generally- and I've been to MANY branches- rude and hurried. They want to get you out of there as soon as they can. It's like a universal characteristic, with a couple exceptions. Today I called a branch to make sure they were open til 1pm. They were. I got there at 12:50pm and they had already closed. Open an account somewhere else.

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Other M&T Bank Reviews

CustomWeatherizati's Profile Image

Reviewed by CustomWeatherizati

Aug 18th 2014

1 out of 5 marks

The Worst Bank Ever!!

Their so bad i cant't even waste another minute telling you about it after i spend so much time calling branches and the 800 #. Bottom line is they suck!!!!! Also i put one start because the website made me. In my opinion they deserve no stars. Two thumbs down!!!

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jmoralde's Profile Image

Reviewed by jmoralde

Aug 14th 2014

1 out of 5 marks

Poor Customer Service

I received a call on 6/21/14 from a customer service rep requesting a payment. I was really busy and knew the payment was been made after the 15th but, i usually paid online so i told the agent that i will pay it online because i was driving and i didnt have my account information. She kept saying that to my convenience she could set it up for me using the previous account number used on my payment history i agreed and confirmed with the last four of it (the only thing i can memorize from it). Anyway my payment was misapplied and reported late on my credit. Fyi. I called less than 7 days after the "payment scheduled date" to inquired because the money was taken out and been calling every week it has been 45 days since that and i dont know what to do!!!

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