This among most other banks rip off their customers on a daily basis, it makes you wonder if they are owned by the government. It is about time we the American people band together and put a stop to the thieving of the our money. We sit and complain about it but do nothing. Is there anyone who has the ability to start such a thing. We need to stop these banks before they break us all and we are all put out on the streets. I am fifty years old and over the years they have stolen thousands of dollars from me, not only from checking and saving accounts but from mortgages as well. If anyone can get this started please do.
My mortgage was sold to M&T Bank by Bank of America and since this occurred have had nothing but problems.
Refinanced to lower interest rate; actual closing had to occur 4 times due to bank not getting papers correct.
After closing on refinance discovered the still messed up escrow account and did not pay property taxes that year. In 2014 escrow went into shortage; after they issued me back a check of over 6K for having too much ~ and trying to get it all settled correctly has involved numerous calls and still not resolved.
Have issued formal complaint at consumerfinance.gov as I feel some sort of fraud and/or kickbacks are occurring internally within the bank.
Have theory that bank has major financial issues also. While mortgage has a 10 day grace period in which to make the payment ~ if payment is not received on the very 1st day of the 10 day period bank starts aggressive series of calls until payment is made ~ for some reason they are in critical need of getting whatever funds they can on any given day.
Staff was friendly and responsive at all times, many knowing me by name. Business transactions were prompt and professional.