This among most other banks rip off their customers on a daily basis, it makes you wonder if they are owned by the government. It is about time we the American people band together and put a stop to the thieving of the our money. We sit and complain about it but do nothing. Is there anyone who has the ability to start such a thing. We need to stop these banks before they break us all and we are all put out on the streets. I am fifty years old and over the years they have stolen thousands of dollars from me, not only from checking and saving accounts but from mortgages as well. If anyone can get this started please do.
After receiving $300+ in fines over the course of a few days from this bank, I figured I'd have to step up and say something. I've used M&T my whole life, but that's only because I have everything hooked up to my M&T bank account and it's too much of a hassle to switch everything elsewhere.
Don't get me wrong; M&T has its upsides. The 24-hour ATM cash/check deposits is a huge time-saver. It's so convenient that it almost makes up for their awful hours, which are so short that I'm almost never actually able to make it in due to my own work schedule.
Where the bank really gets me is the customer service. Time and time again I've had to deal with people at the banks talking down to me, ignoring my issues, and blatantly treating me like they don't care. Frankly, it's disgusting.
I know banks are typically at least a little greedy, but don't ever go into even a dollar of debt with M&T. Once you're in debt, they will do everything in their power to keep you in debt with constant, ridiculous fees that they won't tell you about until it's far too late.
M&T doesn't treat me like a customer, or even really like a person. They treat me like a sack of money, and that's not what I need in a bank.
Don't even think of opening an account with M&T Bank. The customer service is horrible. In my opinion, this is the worst bank I have ever had to deal with. They freeze your account, close your account, charges annoyingly high fees and they don't even bother to inform you. This is my personal experience, learn from it and stay wise, rather than going through what I have gone through.