This among most other banks rip off their customers on a daily basis, it makes you wonder if they are owned by the government. It is about time we the American people band together and put a stop to the thieving of the our money. We sit and complain about it but do nothing. Is there anyone who has the ability to start such a thing. We need to stop these banks before they break us all and we are all put out on the streets. I am fifty years old and over the years they have stolen thousands of dollars from me, not only from checking and saving accounts but from mortgages as well. If anyone can get this started please do.
Their so bad i cant't even waste another minute telling you about it after i spend so much time calling branches and the 800 #. Bottom line is they suck!!!!! Also i put one start because the website made me. In my opinion they deserve no stars. Two thumbs down!!!
I received a call on 6/21/14 from a customer service rep requesting a payment. I was really busy and knew the payment was been made after the 15th but, i usually paid online so i told the agent that i will pay it online because i was driving and i didnt have my account information. She kept saying that to my convenience she could set it up for me using the previous account number used on my payment history i agreed and confirmed with the last four of it (the only thing i can memorize from it). Anyway my payment was misapplied and reported late on my credit. Fyi. I called less than 7 days after the "payment scheduled date" to inquired because the money was taken out and been calling every week it has been 45 days since that and i dont know what to do!!!