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C
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M&T Bank Customer Review

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Anjor101's Profile Image

3 out of 5 marks

Reviewed by Anjor101

Feb 22nd 2012

Happy With The Bank

I have been with M7T since 2005, and haven't had much problems with them. A couple of times they gave me a hard time about something or other, but the whole beginning of the issue was my fault. They just could have talked to me better. I am looking for a new bank, but only because I need a bank with branches in Florida, and they dont have one. All in all I am happy with them.

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Other M&T Bank Reviews

kingjohnvi's Profile Image

Reviewed by kingjohnvi

Sep 10th 2014

1 out of 5 marks

Only staying because it's too hard to leave

After receiving $300+ in fines over the course of a few days from this bank, I figured I'd have to step up and say something. I've used M&T my whole life, but that's only because I have everything hooked up to my M&T bank account and it's too much of a hassle to switch everything elsewhere.

Don't get me wrong; M&T has its upsides. The 24-hour ATM cash/check deposits is a huge time-saver. It's so convenient that it almost makes up for their awful hours, which are so short that I'm almost never actually able to make it in due to my own work schedule.

Where the bank really gets me is the customer service. Time and time again I've had to deal with people at the banks talking down to me, ignoring my issues, and blatantly treating me like they don't care. Frankly, it's disgusting.

I know banks are typically at least a little greedy, but don't ever go into even a dollar of debt with M&T. Once you're in debt, they will do everything in their power to keep you in debt with constant, ridiculous fees that they won't tell you about until it's far too late.

M&T doesn't treat me like a customer, or even really like a person. They treat me like a sack of money, and that's not what I need in a bank.

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john2020's Profile Image

Reviewed by john2020

Aug 29th 2014

1 out of 5 marks

Worst Bank in America

Don't even think of opening an account with M&T Bank. The customer service is horrible. In my opinion, this is the worst bank I have ever had to deal with. They freeze your account, close your account, charges annoyingly high fees and they don't even bother to inform you. This is my personal experience, learn from it and stay wise, rather than going through what I have gone through.

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