Overall Rating

MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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812
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M&T Bank Customer Review

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itasara's Profile Image

4 out of 5 marks

Reviewed by itasara

Jan 22nd 2013

I Like M&t Online Banking Except....

I am happy with m&t web banking unlike other reviews i reas here except for years i have been asking for them to add a memo line to the online checks and they keep saying it will happen but it doesn't. They say use the account line, but that does not work and isn't enough space for acct. Nos. & memo. I also would like check deposit online service also which is relatively new for businesses w m&t, but other banks are already doing that for all customers, and maybe that will come but hasn't yet but i don't trust them after waiting so long for previous request which other banks already do. I'd give them a 5 if they would do these requests.

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Other M&T Bank Reviews

goodtogo's Profile Image

Reviewed by goodtogo

May 20th 2015

1 out of 5 marks

Could could less about its customers

I have held an account for over 24 years with first Wilmington Trust and now M&T. Wilmington Trust was fair, kind, and gracious. M&T is cold, calculated, and rigid. I had several reasons to be involved with customer service and find them friendly, but left each time realizing they could give a rat's rear end less about me as a customer. Bye-bye M&T.

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Lyorkgmail's Profile Image

Reviewed by Lyorkgmail

May 11th 2015

5 out of 5 marks

Thank you

For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!

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