MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I am happy with m&t web banking unlike other reviews i reas here except for years i have been asking for them to add a memo line to the online checks and they keep saying it will happen but it doesn't. They say use the account line, but that does not work and isn't enough space for acct. Nos. & memo. I also would like check deposit online service also which is relatively new for businesses w m&t, but other banks are already doing that for all customers, and maybe that will come but hasn't yet but i don't trust them after waiting so long for previous request which other banks already do. I'd give them a 5 if they would do these requests.
I have held an account for over 24 years with first Wilmington Trust and now M&T. Wilmington Trust was fair, kind, and gracious. M&T is cold, calculated, and rigid. I had several reasons to be involved with customer service and find them friendly, but left each time realizing they could give a rat's rear end less about me as a customer. Bye-bye M&T.