MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I am happy with m&t web banking unlike other reviews i reas here except for years i have been asking for them to add a memo line to the online checks and they keep saying it will happen but it doesn't. They say use the account line, but that does not work and isn't enough space for acct. Nos. & memo. I also would like check deposit online service also which is relatively new for businesses w m&t, but other banks are already doing that for all customers, and maybe that will come but hasn't yet but i don't trust them after waiting so long for previous request which other banks already do. I'd give them a 5 if they would do these requests.
ive made 2 attempts to open an account for my 8 mos old daughter and both times ive left the hunt valley branch without being waited on. There is a complete lack of urgency to help customers. i have multiple accounts at this branch and im contemplating taking my business elsewhere. If this branch continues on this path eventually it will be shut down because people like myself will not bank here!
With a M&T Bank credit score of 799 and after being a loyal customer for 43 years, this bank informed me that they will be closing my accounts and that "they no longer want to do business with me". Refuse to give me a reason and never informed my local branch of this corporate decision. Somebody has to know! Doesn't even deserve one star but I had to in order to post this. Dave