I am happy with m&t web banking unlike other reviews i reas here except for years i have been asking for them to add a memo line to the online checks and they keep saying it will happen but it doesn't. They say use the account line, but that does not work and isn't enough space for acct. Nos. & memo. I also would like check deposit online service also which is relatively new for businesses w m&t, but other banks are already doing that for all customers, and maybe that will come but hasn't yet but i don't trust them after waiting so long for previous request which other banks already do. I'd give them a 5 if they would do these requests.
With a M&T Bank credit score of 799 and after being a loyal customer for 43 years, this bank informed me that they will be closing my accounts and that "they no longer want to do business with me". Refuse to give me a reason and never informed my local branch of this corporate decision. Somebody has to know! Doesn't even deserve one star but I had to in order to post this. Dave
I have been with M&T Bank in Rhinebeck for decades and the people who work there have been nothing but gracious, professional, knowledgeable and helpful. When my wife died last March, the principals at my local M&T were there for me as I navigated the difficulties in transferring accounts, etc.