I am happy with M&T web banking unlike other reviews I reas here except for years I have been asking for them to add a memo line to the online checks and they keep saying it will happen but it doesn't.They say use the account line, but that does not work and isn't enough space for acct. nos. & memo. I also would like check deposit online service also which is relatively new for businesses w M&T, but other banks are already doing that for all customers, and maybe that will come but hasn't yet but I don't trust them after waiting so long for previous request which other banks already do. I'd give them a 5 if they would do these requests.
Don't even think of opening an account with M&T Bank. The customer service is horrible. In my opinion, this is the worst bank I have ever had to deal with. They freeze your account, close your account, charges annoyingly high fees and they don't even bother to inform you. This is my personal experience, learn from it and stay wise, rather than going through what I have gone through.
They're so bad i cant't even waste another minute telling you about it after i spend so much time calling branches and the 800 #. Bottom line is they suck! Also i put one start because the website made me. In my opinion they deserve no stars. Two thumbs down!