MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
when you open a new account the deposits are held for 6-10 business days. This tiny bit of info is buried in the welcome package somewhere. If you need access to your money forget about it and no matter who you talk to you get a different story. Customer service doesn't exsist.
For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!
Its poor customer service when you walk in the bank with six employees and one other two customer and you have to wait six or seven minutes for service. After waiting that long I left and went to another branch later that day that always gives excellent service and communication.