Overall Rating

MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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812
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M&T Bank Customer Review

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barcro9's Profile Image

1 out of 5 marks

Reviewed by barcro9

Nov 27th 2011

It Sucks. Deposits held for 6-10 days from other banks and state payroll.

when you open a new account the deposits are held for 6-10 business days. This tiny bit of info is buried in the welcome package somewhere. If you need access to your money forget about it and no matter who you talk to you get a different story. Customer service doesn't exsist.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other M&T Bank Reviews

Lyorkgmail's Profile Image

Reviewed by Lyorkgmail

May 11th 2015

5 out of 5 marks

Thank you

For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!

Is this review helpful? ▲ Yes 1 ▼ No 0

johnb's Profile Image

Reviewed by johnb

Apr 27th 2015

1 out of 5 marks

Poor Service 10410 Campus Way

Its poor customer service when you walk in the bank with six employees and one other two customer and you have to wait six or seven minutes for service. After waiting that long I left and went to another branch later that day that always gives excellent service and communication.

Is this review helpful? ▲ Yes 1 ▼ No 0

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