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M&T Bank Customer Review

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barcro9's Profile Image

1 out of 5 marks

Reviewed by barcro9

Nov 27th 2011

It Sucks. Deposits held for 6-10 days from other banks and state payroll.

when you open a new account the deposits are held for 6-10 business days. This tiny bit of info is buried in the welcome package somewhere. If you need access to your money forget about it and no matter who you talk to you get a different story. Customer service doesn't exsist.

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Other M&T Bank Reviews

CustomWeatherizati's Profile Image

Reviewed by CustomWeatherizati

Aug 18th 2014

1 out of 5 marks

The Worst Bank Ever!!

Their so bad i cant't even waste another minute telling you about it after i spend so much time calling branches and the 800 #. Bottom line is they suck!!!!! Also i put one start because the website made me. In my opinion they deserve no stars. Two thumbs down!!!

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jmoralde's Profile Image

Reviewed by jmoralde

Aug 14th 2014

1 out of 5 marks

Poor Customer Service

I received a call on 6/21/14 from a customer service rep requesting a payment. I was really busy and knew the payment was been made after the 15th but, i usually paid online so i told the agent that i will pay it online because i was driving and i didnt have my account information. She kept saying that to my convenience she could set it up for me using the previous account number used on my payment history i agreed and confirmed with the last four of it (the only thing i can memorize from it). Anyway my payment was misapplied and reported late on my credit. Fyi. I called less than 7 days after the "payment scheduled date" to inquired because the money was taken out and been calling every week it has been 45 days since that and i dont know what to do!!!

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